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Amenities

    American Star Total Home Comfort Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dennis Fuhr

    Adam Carlson is always on time. He is very professional and courteous. He answers all our questions in a manner that is easy to understand. We always feel very confident with him working on our furnace and air conditioner. We will highly recommend Adam and American Star to our family and friends.

    Abbey Erlenbaugh

    We have used American Star for years and are very pleased with their service. Chris S. does a wonderful job. They have installed both a new furnace and new AC unit for us and we couldn't be happier with both! My parents, brother and aunts all use their services as well because of their great customer service and high quality products.

    Barbara Dukich

    American Star installed my air and furnace couple of years ago. They also cleaned the air ducks. Their work is great and professional.
    Chuck Alessi came last fall to maintain the heating system and I really liked the way he took his time and did a great job, so when it came to get my A/C maintained few days ago I asked for Chuck again.
    Very professional, he asked if I have any concerns, checked the thermostat, gave the compressor a bubble bath as he called it and did whatever else had to be done.
    Great job Chuck and I will be asking for you in the fall when it's time to maintain the furnace for the winter.
    Very satisfied customer.

    Marty

    American Star has performed my HVAC services for years and service has been excellent! I can’t imagine doing business with anyone else. Adam is a Super Star at American Star! It’s so obvious Adam makes decisions and suggestions with extreme knowledge and care and follows through with integrity. Al has put together a team of professional technicians who are very courteous, knowledgeable and trustworthy…

    P I

    Chuck and Chris C were very professional and extremely efficient (separate visits). All the technicians who have worked with us so far have been excellent.
    Chuck was able to quickly diagnose and solve the issues.
    Chris understood the issues and urgency and was able to quickly diagnose my thermostat issues. He placed an order right away for a thermostat compatible with my existing system and installed it as soon as it was available. Quick and clean installation. Thank you!
    Megan in the office is always a pleasure to work with, very organized and pleasant.
    Have been using American Star services for 15+ years and will continue to do so.

    Lori Camblin

    We have been customers of American Star for years. Specifically, Adam Carlson has been our "Comfort Specialist". Adam comes twice per year to tune up our furnaces and AC units and always does a great job. He's thorough and professional. We have radiant heating in our basement and one year we were having issues and he was very pro-active as he happened to know quite a bit about it and was able to fix our issue because he was already here tuning up our furnace for the season. I highly recommend American Star. Ask for Adam!!

    Danielle Cuny

    We’ve used American Star for the last few years for our heating and cooling. They’ve been nothing but professional, always on time. They take the time to explain everything to you. We’ve had Chris S. to our home multiple times just for cleaning and he’s always been great! We truly are happy with their service and recommend them to anyone who asks.

    Michael Cozzone

    We called American Star again to have our A/C maintenance as we have the past couple of years along with our furnace. It was very easy to get an appointment to fit my schedule. The comfort specialist Chris Cozza came on time and was very professional.
    He explained what he was doing and his work was thorough and clean. Hope to see him in the fall for my furnace check up.

    Laura M

    Chris S. came out today and was very professional. He explained everything to me and helped me feel confident in making the decisions regarding repairs I decided to make today. He came here last year too, so it was also nice to have the same person return that helped me then, too! This company has been very reliable each time I have needed service from them.

    Randy Teesdale

    Adam was courteous and professional. He completed system flush of tankless water heater and A/C preseason maintenance. Repair cost is reasonable and explanation clear and concise. I’ve used American Star for more than 30 years and have never been disappointed with the service.

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