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    American Star Total Home Comfort Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Gwen DiFranco

    They installed our furnace and AC. The company has been professional and responsive from installation, to duct cleaning, filter maintenance. Grateful and relieved we are in good hands. Thank yiu Geo for your time and explanation. Thanks Megan and all who take calls for kindness and help on the phone.

    Ann Williams

    Our long time service technician Adam is exceptional! His professionalism and honesty is why we stay with American Star. We look forward to his continued service.

    Daniel J LAVERY Jr

    I highly recommend & appreciate American Star & Adam Carlson for all his professional & quality help & service in maintaining my A/C Unit System!

    Kristin Thill

    Same day service. I appreciated the comprehensive work and explanations. In addition to crossing something off my to-do list, the service call gave me peace of mind. Thank you!

    Vicki Juster

    Chris S is excellent. Professional, friendly and … does a great job !

    Linda Bal

    What a remarkable team American Star has! It started with Megan who answered the phone and set up an appointment for THE AFTERNOON OF THE DAY I CALLED FOR HELP. Our tenant's furnace went out in January.

    Chuck came out to service the furnace. He found it was very old and suggested that repairing the blower, which was broken, would work for a fix now, but other parts may soon break due to the age of the furnace. Chuck was able to get a temporary system fix until the new furnace was installed.

    Chuck called Mark out to give us a quote for a new furnace. Mark gave us options, explained the warranties with each brand and answered all our questions. We purchased a furnace and it was delivered and installed today one and one half days after our original call.

    Chris S. and Chris C. EXCEEDED OUR EXPECTATIONS!!! They had to haul the old furnace down pull-down attic steps and hoist up the new furnace up the same pull-down attic steps. They installed the furnace, tested it and talked to our tenant telling him to change the filter in a week and then go back to his filter changing schedule. Then Chris S. and Chris C. came down and talked to us.

    American Star is a company that goes the EXTRA MILE!!! They are our HVAC Company for life.

    As a Real Estate Attorney, I will be recommending American Star to all my clients with HVAC problems.

    Linda Bal

    Garry Tonnesen

    We had routine maintenance done on our A/C by Alexa Matison. This is our first experience with Alexa. She is competent, kind, and professional as all other technicians from American Star. 5 star visit.

    Linda Short

    I've had American Star for more than 20 years. They are always professional and courteous. My technician today was Gio Jimenez. He explained things well and was very efficient and prompt.

    Cathy Prince

    Techs Alexa and Chris were efficient, courteous and provided information of status of work.

    M B

    Good job ,Adam,Joe,Chris C installers . Thank you
    Good job Chris S. new HVAC installation startup.

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