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    American Star Total Home Comfort Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dane Bauer

    Adam Carlson was the tech that came out he was great, he took the AC apart and cleaned out all cotton that was sucked in from the cottonwood tree that was out back. He answered all my questions and gave me suggestions on the use of the dampers on the furnace to cool the upstairs of my house better, its been a couple of days and his suggestions worked great. I have used this outfit for a few years and would highly recommend them!!

    Ryan Havlick

    We have used American Star for over 10 years now. They are always reliable, honest, and extremely knowledgeable.

    This team goes above and beyond - last year we needed ductwork cleaning performed after moving into a new house. They couldn't reach the furnace with the existing hose, so they ended up purchasing new equipment just to do our job.

    Adam has been working with us recently - he's so knowledgeable and does an excellent job explaining technical details of the heating and A/C.

    Jeremy Sorce

    Chris Schaaf was very polite, professional, helpful, patient, thorough, and is a valuable, asset and a talented, technician. And I would highly recommend his company and refer all my clients to you company. Further more, as client, and seen and witnesses his professionalism and passion for his craft. in which I could tell he enjoys to do. I believe he is due for a review.

    Barb Brown

    Chris Cozza arrived on time and checked both the air conditioner and furnace. We have used American Star Total Home Comfort for over 20 years and would recommend them to everyone. Our new neighbors even started using them a few years ago. We are sad they aren't located in S. Carolina where we will be moving to the end of the year. Highly highly recommend you give them a try.

    Linda Ondrus

    Chris Schaaf was our Technician. He’s professional,knowledgeable and friendly. He has been doing the service work on our families homes for several years. We are always glad to see his smiling face. Thank you for the great job Chris.

    Angela Bolokowicz

    American Star is the best. By far the friendliest, most responsive HVAC experience we’ve ever had, and better prices than anyone we got quotes from! Gio was super nice and did an awesome job. He was very respectful of our home and had some great recommendations.

    Scott Toennessen

    I used American Star for the past several years. Team leader Adam Carlson came out and did our annual maintenance, but in the past he’s done repair. They also sold us our new units - we got the ultra quiet unit because it was near our deck. If you are considering HVAC for you home - go with them. I did all the quotes with other companies in the past and American Star’s service, price, and quick response bet the rest. Every time.

    Val B

    I recommend American Star to all my co-workers and friends in the area due to the honesty, service, efficiency and professionalism. When I moved in a year and half ago I needed maintenance done on the humidifier and went with the company that the prior owners used. They came out and I was not happy with that other companies service.
    I checked out American Star after reading the reviews and called them for my A/C in the summer and was pleased with the price and customer service when I spoke over the phone setting up time and date. I called American Star today for a humidifier maintenance and furnace tune up and Chris Schaaf was the specialist sent out. I commend the service that was done. Chris was professional , arrived on time, very thorough and made sure no other problems or damage was done from the humidifier leaking. It was reassuring to have a skilled, pleasant technician like Chris and will request him for the A/C maintenance this April.

    Jaclyn Farley

    After having a part replaced on it our 19yr old furnace we decided to call the office for a quote on a new unit. The sales rep asked many questions and did not try to oversell, instead selling a unit right for our home. The installation by Chris C and Joe was amazing, they communicated the steps, made sure everything was clean and explained how to use the thermostat. Their craftsmanship was impeccable as well as their attention to details. Our new furnace is so quiet and smooth and the temperature has never been so even/consistent in our 6 years in the house.

    Joan Johnson

    My annual air conditioning maintenance was easily scheduled for the last week of April. Adam was the tech and arrived within the time frame I was given. He has been here a few times for AC, furnace and dryer vent cleaning. Always courteous and professional.

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