Meagan and the crew at American Star save the day again. My heat went out and it's below freezing. When I called for help Meagan booked a technician same day. But she went above and beyond and communicated some troubleshooting that the technician advised. I was able to resolve the problem on my own And my heat was working within 20 minutes. American Star I'm your forever customer.
Earlier when they did the install: I have interacted with three different people through the process of installation and maintenance. All have been very professional, willing to answer questions and did good work. Also anytime I actually call the number they're responsive and polite. I've been very pleased with their service
The office staff (Megan and Deborah) were efficient and booked a time that worked with my schedule. Gio was on time, tuned up the AC and explained the unit details. Very pleasant and efficient. I highly recommend American Star. Thank you
We called them out to do an annual cleaning of a furnace. From the person answering the phones to Chuck, the technician that arrived that day to do the work, everyone we dealt with was wonderful. Chuck was especially great as he was really patient and took the time to explain things to my first-time homeowner daughter. We have found our new HVAC company!
Chris Schafer is efficient. Knowledgeable. Skilled. Courteous. Comprehensive. Complete. Good man and a good HVAC tech. I always ask for “Chris S.” Thank you.
Great work done by the two Chris's who installed the new furnace and to American Star overall. Starting with Meghan, Chuck and Mark. Service beyond expectations. Same day response and the unit installed, with permit, two days later. Five stars!
I have been with American Star Over 20 years. I just purchased a New Furnace & AC with them a few weeks ago. The Owner Al is Tremendous and the BEST!!! Al, I Greatly Appreciate you making sure Everything went Excellent for me as Always! The American Star Staff is Excellent also. Mark, Adam, Joe, Debbie, Juliann, and Everyone were Very Professional, Knowledgeable, and Very Courteous as Always! Looking forward to being an American Star Customer for Over 20 more years also. Thank You for the 1st Class Treatment as Always! Robert Hardy
richard hurst
Have used American Star for over 20 years. Service has always been excellent. Adam Carlson specifically has been great.
Kimberly Bender
Meagan and the crew at American Star save the day again. My heat went out and it's below freezing. When I called for help Meagan booked a technician same day. But she went above and beyond and communicated some troubleshooting that the technician advised. I was able to resolve the problem on my own And my heat was working within 20 minutes. American Star I'm your forever customer.
Earlier when they did the install:
I have interacted with three different people through the process of installation and maintenance. All have been very professional, willing to answer questions and did good work. Also anytime I actually call the number they're responsive and polite. I've been very pleased with their service
Diane Pharr
The office staff (Megan and Deborah) were efficient and booked a time that worked with my schedule. Gio was on time, tuned up the AC and explained the unit details. Very pleasant and efficient. I highly recommend American Star. Thank you
Nancy O'Keefe
We called them out to do an annual cleaning of a furnace. From the person answering the phones to Chuck, the technician that arrived that day to do the work, everyone we dealt with was wonderful. Chuck was especially great as he was really patient and took the time to explain things to my first-time homeowner daughter. We have found our new HVAC company!
Lyle Bemis
Chris Schafer is efficient. Knowledgeable. Skilled. Courteous. Comprehensive. Complete. Good man and a good HVAC tech. I always ask for “Chris S.” Thank you.
John Bruszewski
Great work done by the two Chris's who installed the new furnace and to American Star overall. Starting with Meghan, Chuck and Mark. Service beyond expectations. Same day response and the unit installed, with permit, two days later. Five stars!
Jim Hayward
Chris S is great! Explains everything to the customer and does a fantastic job. Highly recommend Chris and American Star!!
Bill Schmidt
Chris came out for our yearly maintenance and was great! I love how efficient and honest he is about all things happening at our house.
Robert Hardy
I have been with American Star Over 20 years. I just purchased a New Furnace & AC with them a few weeks ago. The Owner Al is Tremendous and the BEST!!! Al, I Greatly Appreciate you making sure Everything went Excellent for me as Always! The American Star Staff is Excellent also. Mark, Adam, Joe, Debbie, Juliann, and Everyone were Very Professional, Knowledgeable, and Very Courteous as Always! Looking forward to being an American Star Customer for Over 20 more years also. Thank You for the 1st Class Treatment as Always!
Robert Hardy
Steve Ignots
Joined the Galaxy Maintenance Club. Chris S was out yesterday to tune up my a/c. He was on time, friendly, and professional.