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Custom Seasons Heating & Cooling Reviews - 78

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michelle Bahr

We had our air conditioner die in May . We called many places for help and an estimate on a new unit. The only company who called us back was Chris. He was very honest, gave us so much valuable time and information. He made sure we had all the information to make the best choice for our needs and budget. Today we had our new furnace and air conditioner installed. Chris and Gary got here on time as promised. Started working right away had so much respect for our home while working and after cleaned everything so nicely even got rid of some old filters we had not had a chance to throw out. They took time to explain all the new things about our products and took time throughly testing and making sure everything was working perfectly. I would highly recommend them to anyone. We will be customers for life and in the future we’ll be getting our hot water heater from them too. The honesty and professionalism is absolutely awesome it’s a pleasure to do business with good people

Eileen Solt

We had to turn off our furnace as it was emitting a foul smell. Turns out, we had a cracked heat exchanger and that smell was toxic. From the first phone contact, Chris was professional and came out to our home in the timeframe he promised. Since we needed a new HVAC system (ours was 24 years old) he was able to quote a new system and install it for us that same day. We were very pleased with his work and the pride he takes in his business.

Ed Snorewicz

Highly recommend Custom Seasons! Thank you Chris (owner) and Gary for the great work you did on installing our new HVAC system! They replaced a 24 year old system and the new system has been great - efficient and quiet. Worked with Chris on pricing and timing and they knocked it out as promised - exceeded expectations. Professional, courteous and responsive - they are truly committed to a positive customer experience.

Laura Proffitt

Found Custom Seasons on a Yelp search and reached out to them because of their really great customer reviews. Chris responded immediately. They came out and suggested that I get a new furnace and A/C unit to replace my 20 year old units. He quoted the job and came out the next day to install. The reviews are dead on and I highly recommend this company. Chris is very knowledgeable, honest, and truly concerned about his customers. Thank you Chris and Gary for all your hard work!

Bonnie Loder

I was about to pay nearly a third more to replace my heating and air conditioning with a local company, but something didn't feel right so I called Custom Seasons. Chris explained that for the size of my house, I did not need what the other company was recommending, and the difference was thousands of dollars. He explained everything clearly, kept me in the loop about when parts would be available, and checked in after everything was installed to make sure it was working well. I definitely recommend this company.

Jacquie Rogerson

I would definitely Custom Seasons. Our AC went out on our new house and we were without AC on the hottest day of the year. We called Chris that night and he was out the next morning. He was on time, kind, knowledgeable, and professional. He walked me through everything he was doing and had our system back up and running in 15 minutes. I love that he didn't try to upsell. Custom Seasons will be our go to from now on.

David Nutt

We used Custom Seasons on a full renovation of our home. Chris and Gary were excellent. We bought a 101 year old home with three stories and gutted it. Not and easy job. Chris handled the entire layout for our heating and AC. They were efficient and professional, finishing the project on time and on budget. We have recommended them to several of our friends and neighbors and they have exceeded expectations for all. I would recommend them to anyone who has HVAC needs.

Mike B

My first experience was Chris from Custom Seasons coming out to get me running during a polar vortex on a weekday at night. Nobody else would come out. I was so impressed by the work ethic and the way he handled things, I told him I would call him when I was ready to purchase an AC and furnace. I did.

Custom Seasons will work with you on WHAT YOU NEED. No up-selling, no nonsense. They know people who work for a living are spending hard earned money. Their customer service is awesome and Chris and Gary will take care of you. Chris kept in constant communication letting me know status of equipment and scheduling. I had both my AC and Furnace done at the same time. They took care of shoddy work from a previous install and made sure I was squared away. They do SOLID work and will not leave until you are SATISFIED. I cannot recommend these guys enough.

Kate

Very prompt service! Chris was polite, courteous, and explained everything. I highly recommend this place!

Jose T Pantoja

Was able to make a appointment next day. On time for appointment provided a accurate diagnosis with very competitive pricing. Completed the repair with a clean finish will definitely recommend and contact again for service

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