Diamond Heating and Cooling

I like the professional TV ads so arranged estimate on my hw tank replacement. Chris gave a fair quote though it was higher than the quote from the pink guys. I could get a lower price if I went with a 3 year shorter warrant and gave up the anode protection (pink guys included dual abides in my quote). For doing this I would save $50 on the estimate. Not a very good trade-off but it was the best Chris could do. I still have one more quote b4 I decide.

One thing I should mention kind of threw me off at first. As soon as Chris was inside he asked if he could use my bathroom. I usually don't let contractors use my facilities but let him anyway. After the estimate was over and he departed, I checked my bathroom. He had done #1 and left urine on the toilet and didn't clean it up. That by itself is almost enough for me to say "no" to your service. Not very professional if you ask me! I would advise you to tell your techs to drain out b4 arriving at a house and if they do use customer facilities, they ensure they clean up after themselves.

Just dealt with Diamond Heating and Cooling, pluming division and we're very satisfied with the customer service, quality of work and promptness. No complaints, couldn't have been better. Will use them again if we need anything although my husband is a huge money saving do it yourselfer- this one we needed help during a difficult time and they treated us well.

UPDATE: changed review from 4 to 5 stars. The manager looked over my invoice and realized the newish technician had overcharged me and refunded me almost half of my money back.

I usually have great service with Diamond for HVAC. They are always friendly and knowledgeable-but $500 for an electrician to tell me that all my light sockets are fine and I just need to purchase better quality lightbulbs seems excessive, especially for a customer that has been with you for several years and pays $20 monthly for the Silver Plan . And quoted another $500 just to replace 5 smoke detectors?? Although the technician was very nice and knowledgeable, I doubt I’ll be calling Diamond for any electrical issues in the future.

Very professional installation! My my installer was very thorough and went the extra mile to make the installation look like a showcase! I strongly recommend their service to anybody.

Chris did a great job putting in our new thermostat! He waited and checked that it worked for both the heat and cooling. Very professional and answered all my questions.

Did a great job of troubleshooting my AC. Looked at all the posibilities and found things many techs would have missed. Offered options, not just trying to sell a replacement. Very satisfied.

The Fan Limit Control on my income property furnace died after 40 years. As a result, the blower on the furnace would not shut off.

Called Diamond Heating and Cooling and they had it replaced within a few hours.

Their technician Chris was courtesy, professional and informative.

I would definitely recommend this business for your HVAC needs.

It was a pleasure working with Diamond Heating and air when my heater stopped working. They were able to schedule same-day service.

My technician, Caden Burkett, was professional and explained the needed repairs. He checked and found that the unit was still under warranty, so he saved me some money, as well.

I highly recommend this company.

Very professional and informative about the situation going on with my furnace. Came out to fix it the same day I called. I set up a recurring maintenance plan to have maintenance preformed twice a month. Highly recommend.

We have had Anthony a few times and he has done a great job. Very professional, very informative, and he likes our dogs. So the whole service went smooth and we have had no problems.