Wonderful experience! Every person my husband and I came in contact with was honest and kind. The staff went above and beyond while installing our air handler. It was found the air cleaner from another system had a recall due to fire safety risk. We had 4 other people out that did not catch this safety hazard. I would recommend this company to anyone!
Carter and Sons provided the best service. David Nesbitt is a consummate professional. He was on time, honest, and caring. It was a breath of fresh air to have a company treat me not just as a customer, but a family member. I wish every service provider had staff and the level of care for its customers.
David Nesbitt from Carter and Sons came by and fixed our AC unit. He was thorough, professional and personable! He explained the problem; the parts needed to be replaced; and what we should consider to do in the future as far as our unit is concerned. I will absolutely use your services again. Dave, thank you for the exceptional service you provided.
I called on short notice. They were able to build me into their schedule the same day and resolve my A/C issue (or lack of) in a matter of minutes. John helped verify my repair was under warranty and owned the processing of the warranty claim. Thankful for John's assistance in getting my home cooling again.
They showed up on time and got the work done quickly at a reasonable price. The new unit has been working great. They are very friendly and helpful. They answered all my questions as they were doing the installation. They've serviced my HVAC for years and I will continue to call them when I need help.
Best HVAC company we have ever used. David in particular, went above and beyond to take care of us. This day and age it’s hard to find an honest company but we have found that in Carter and Sons. I would recommend them to any and every one. Thanks for helping us out.
Had my AC go out in the middle of July. I called several big name HVAC companies in the Atlanta and most said it would be 2 to 5 days before they could show up. Carter and Sons fit me in that same day around 7:40pm. My family and I were very great full to have our AC restored and we will be using them for all future HVAC needs!
I highly recommend Carter & Sons HVAC. We have used them numerous times for both installation and maintenance and they excel at both. David personally answers my text messages whenever I have a question or an issue and has done troubleshooting over the phone with my husband late at night. I feel like I have an actual relationship with my HVAC provider.
We have been using Carter & Sons for 10+ years in two different homes. Excellent service and excellent work. We've referred David numerous times and have always received glowing reports!
This is not your typical HVAC contractor. I was met with an absolute confidence in their craft, and with the sense that they were going to do things right. Quoted very competitive price, showed up on time, stayed til the job was done, didnt bother me while in the job, and cleaned up after the job. I scrutinized the results and I couldnt have asked for a better installation. Fittings were neat and clean. Duct work was precisely joined. New system works so nicely!!
Hannah C
Wonderful experience! Every person my husband and I came in contact with was honest and kind. The staff went above and beyond while installing our air handler. It was found the air cleaner from another system had a recall due to fire safety risk. We had 4 other people out that did not catch this safety hazard. I would recommend this company to anyone!
Wade Malone
Carter and Sons provided the best service. David Nesbitt is a consummate professional. He was on time, honest, and caring. It was a breath of fresh air to have a company treat me not just as a customer, but a family member. I wish every service provider had staff and the level of care for its customers.
Tsega Arefayne
David Nesbitt from Carter and Sons came by and fixed our AC unit. He was thorough, professional and personable! He explained the problem; the parts needed to be replaced; and what we should consider to do in the future as far as our unit is concerned. I will absolutely use your services again. Dave, thank you for the exceptional service you provided.
Derrick Lyons
I called on short notice. They were able to build me into their schedule the same day and resolve my A/C issue (or lack of) in a matter of minutes. John helped verify my repair was under warranty and owned the processing of the warranty claim. Thankful for John's assistance in getting my home cooling again.
Dee Dodson
They showed up on time and got the work done quickly at a reasonable price. The new unit has been working great. They are very friendly and helpful. They answered all my questions as they were doing the installation. They've serviced my HVAC for years and I will continue to call them when I need help.
Terrel Hood
Best HVAC company we have ever used. David in particular, went above and beyond to take care of us. This day and age it’s hard to find an honest company but we have found that in Carter and Sons. I would recommend them to any and every one. Thanks for helping us out.
Nicholas Bergeron
Had my AC go out in the middle of July. I called several big name HVAC companies in the Atlanta and most said it would be 2 to 5 days before they could show up. Carter and Sons fit me in that same day around 7:40pm. My family and I were very great full to have our AC restored and we will be using them for all future HVAC needs!
Kelly Fierro
I highly recommend Carter & Sons HVAC. We have used them numerous times for both installation and maintenance and they excel at both. David personally answers my text messages whenever I have a question or an issue and has done troubleshooting over the phone with my husband late at night. I feel like I have an actual relationship with my HVAC provider.
Jo Ellen Levy
We have been using Carter & Sons for 10+ years in two different homes. Excellent service and excellent work. We've referred David numerous times and have always received glowing reports!
Dennis Legg
This is not your typical HVAC contractor. I was met with an absolute confidence in their craft, and with the sense that they were going to do things right. Quoted very competitive price, showed up on time, stayed til the job was done, didnt bother me while in the job, and cleaned up after the job. I scrutinized the results and I couldnt have asked for a better installation. Fittings were neat and clean. Duct work was precisely joined. New system works so nicely!!