I have used Carter and Sons for years. They are a family-owned business. They are always honest and will never upsell you but give advice. We have used them for maintenance and recently replaced our system and thermostat. I cannot recommend them enough.
Carter and Sons installed a new Carrier system a few years ago. They did a great job at a very competitive price. They have serviced it twice a year since then. This visit was for a preseason tune-up. They were able to schedule for the day after I called. The techs arrived a bit early, did their work efficiently, explained the bill, took my payment and left. So far, everything is working well. We appreciate their good work.
Carter & Sons is the only company I would trust with our very complicated A/C system! They have been so responsive and amazing with every visit and service. Ryan is fantastic and takes great care to make sure our nearly end of life system keeps cooling!
The A/C on my 85 year old mother's house stopped working. I called, explained the situation, and I had a tech out resolving the issue within a couple of hours. Service and price were excellent. I highly recommend Carter and Sons HVAC.
We've used Carter and Sons for over 10 years and we always appreciate their professionalism and quick responses. They also know what they are doing and will treat you right!
I have had a great experience with Carter and Sons. Bryce did my HVAC maintenance and Garrett my AC. Both men were very professional, courteous and knowledgeable. They gave recommendations for me but were not trying to over-sell something. I trust their experience. I highly recommend this company.
I have used Carter & Sons since I moved to this area 6 years ago, for a variety of HVAC and plumbing issues - I will never consider anyone else - they are extremely professional, skilled, and honest! Their prices are fair and you never need to worry that you are overcharged. Also, great customer service, and they will see you within a day or two, rather than a week or so at other providers.
We have used Carter & Sons in the past for AC installation and maintenance and always been impressed with their service. This time around our furnace died on a snowy Sunday and I left a message for the closed office. Zac was at our house by 8:30 the next morning to inspect the unit and Bryce arrived a few hours later to install a new one. The turnaround time with this group is second to none! We will 100% continue using them in the future!
Ryan is the absolute best. He has performed annual maintenance, repairs and upgrades over the past years for me. Always professional, polite, friendly and very knowledgeable. I also receive texts on the day of service with updates on ETA. All around the best!! Customer care on the phone is excellent as well.
My AC stopped blowing cold air the night before I was leaving for vacation. My system is 20+ years old so I was worried that I would be told I needed a complete new system. I called Carter and Sons and they sent Ryan Given out to my place while I was at the beach. He texted me updates after diagnostics, got my permission to make the repair, never suggested I get a whole new system, and fixed it, all within a few hours. I got to stay on the beach and came home to a repaired A/C system. Will definitely be using them again in the future.
Brenda Plaugher
I have used Carter and Sons for years. They are a family-owned business. They are always honest and will never upsell you but give advice. We have used them for maintenance and recently replaced our system and thermostat. I cannot recommend them enough.
Drew Kelly
Carter and Sons installed a new Carrier system a few years ago. They did a great job at a very competitive price. They have serviced it twice a year since then. This visit was for a preseason tune-up. They were able to schedule for the day after I called. The techs arrived a bit early, did their work efficiently, explained the bill, took my payment and left. So far, everything is working well. We appreciate their good work.
Dana Kelso
Carter & Sons is the only company I would trust with our very complicated A/C system! They have been so responsive and amazing with every visit and service. Ryan is fantastic and takes great care to make sure our nearly end of life system keeps cooling!
Brien Galvin
The A/C on my 85 year old mother's house stopped working. I called, explained the situation, and I had a tech out resolving the issue within a couple of hours. Service and price were excellent. I highly recommend Carter and Sons HVAC.
Todd Herrington
We've used Carter and Sons for over 10 years and we always appreciate their professionalism and quick responses. They also know what they are doing and will treat you right!
J C
I have had a great experience with Carter and Sons. Bryce did my HVAC maintenance and Garrett my AC. Both men were very professional, courteous and knowledgeable. They gave recommendations for me but were not trying to over-sell something. I trust their experience. I highly recommend this company.
Sage Oakley
I have used Carter & Sons since I moved to this area 6 years ago, for a variety of HVAC and plumbing issues - I will never consider anyone else - they are extremely professional, skilled, and honest! Their prices are fair and you never need to worry that you are overcharged. Also, great customer service, and they will see you within a day or two, rather than a week or so at other providers.
Harrison Fant
We have used Carter & Sons in the past for AC installation and maintenance and always been impressed with their service. This time around our furnace died on a snowy Sunday and I left a message for the closed office. Zac was at our house by 8:30 the next morning to inspect the unit and Bryce arrived a few hours later to install a new one. The turnaround time with this group is second to none! We will 100% continue using them in the future!
Ann Rinehart
Ryan is the absolute best. He has performed annual maintenance, repairs and upgrades over the past years for me. Always professional, polite, friendly and very knowledgeable. I also receive texts on the day of service with updates on ETA. All around the best!! Customer care on the phone is excellent as well.
Justin Vickery
My AC stopped blowing cold air the night before I was leaving for vacation. My system is 20+ years old so I was worried that I would be told I needed a complete new system. I called Carter and Sons and they sent Ryan Given out to my place while I was at the beach. He texted me updates after diagnostics, got my permission to make the repair, never suggested I get a whole new system, and fixed it, all within a few hours. I got to stay on the beach and came home to a repaired A/C system. Will definitely be using them again in the future.