The Pro Team Air Conditioning & Plumbing

Our salesman, Rich was very knowledgeable and friendly. We decided to go with The Pro Team because Rich showed up exactly when he said that he would and he answered all of our questions. The installation was 2 days after signing contract. The installers showed up at 10:30 am and did not speak any English. We were not able to communicate with them at all. The 2 men stayed until 1:45 AM (15 hours) and were not able to get the unit working. Our house was 89 degrees. Larry showed up the next afternoon and was able to get our air working within 5 minutes. He spent 2 hours making sure that everything was right and functioning properly so that it would pass inspection. The original installers had a hard time getting the handler into our attic and bent and damaged the attic door. Larry helped put it back together so that it would shut. Larry was extremely knowledgeable and provided great customer service. We were very happy with the sales side and with Larry, but not so much with the two men that originally tried to install the new unit.

Colby B. was the epitome of great service! He was on time, professional, took his time to explain the issues, provided options, extremely thorough with everything he did to ensure there were no concerns. This was our first experience with this company and we are beyond satisfied. We will definitely keep calling if other issues arise and we will refer them to everyone!

Very quick response time, good price and good quality work performed. Our technician was Edward Vargas, a very knowledgeable and courteous young man, very professional, that went out of his way to fix our AC unit correctly and quickly. I recommend this company and will continue to use them in the future.

I called the Pro AC Team after another company tried to reschedule an appointment we had for days. Edward showed up with less than 3 hours notice, on time, and quickly diagnosed the problem and fixed it. He was thorough, explained everything well, and sent me pictures. He answered all of my follow up questions, and I got on the Silver maintenance plan to make sure that my AC doesn’t leak like this again. I’m so thankful I called the Pro AC Team.

They installed a new HVAC system. The first two gentlemen that came to my house to do the application for financing were friendly. But the second person that came was especially friendly and informative and so helpful and listened. I cried when I was approved because I’m a single woman caring for my elderly mother and was doing this alone. He was so kind and empathetic.
The techs that came to do the install were even more friendly and sweet. I enjoyed having them over. They had a long detailed process. Matt and Justin were friendly and Matt were so amazing. What awesome techs they are. Matt explained everything in detail and made me feel like I chose the very best AC company ever!!! These guys are the best at what they do and their supervisor was also so sweet!! I had the very best experience!! Thank you so very much Pro Team!!!!

I am more than satisfied with this company. Edward the service man arrived even a little earlier. Which I was pleased because the temperature in my house was 82 degrees. Edward was so professional and knowledgeable. He explained everything to me. Considering it was a Sunday night the price was extremely reasonable. They also have a air conditioner maintenance plan. It is beyond reasonable and I am calling to get it. Don't hesitate to call them. You will be very satisfied.

August 2022 I got a new AC from stay cool. They went out of business and when I called their number I got the pro team. They came to my home and took great care of me. Josh N was my tech. He was professional and very helpful. I appreciate him taking his time and making sure to check everything well. I will be signing up for the maintenance plan with the pro team based on the service I received today and the fact that they helped me so much after having my AC company go under eight months after I purchased my unit! I'm super excited they are locally owned and managed! And look forward to having them back! Thank you Pro team. Thank you Josh N

This company uses top quality systems as all the other companies, yet their pricing beats anyone. I've called so many companies for estimates and this company beats them all. I haven't hired them yet because like everything else these days I wasn't expecting how much it would cost. But they beat other well known companies by several thousand. When I'm ready this is who I will hire. Thank you Reggie for your professionalism and honesty.

This was a warranty job. The professional knew exactly what the problem was and made the repairs quickly.
I would like to add, as a professional myself, we wear boots, we use a lot of tools, we get tired just like everyone else, and we need space to work.
I chose to make an early morning appointment so that the pro didn't have time to get dirty boots, but I also waited till they were gone to mop and vacuum. And you don't need to sit on their shoulders while they work. If they can't fix it, or it's not installed/repaired correctly they will come back and fix it.
Just be nice and let them do their job.

Larry and Josh were awesome. First off I had a PM the day before. The next day the a/c stopped working. Of course my first thought was that they sabotaged my ac unit. Funny but not funny. Anyway I called them around 330 for a service call and they had a tech out within an hour. We have a gold membership and I want to say it definitely paid for itself. Luckily the part was still under warranty. Was told initially by Josh it had to be ordered, but he reached out to Larry and he had one on his truck. System up and running. I would highly recommend them. Thank you for the quick response.