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Kron & West Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Justin Summer

After an amazing install experience I had a temporary outage (Apparently due to a weather/Power issue!). I called Kron & West and they immediately returned my call. Jason was here in under an hour (on a rainy Friday evening in the heat of summer) and immediately diagnosed the issue and carefully tested the system. Everything is working so thank you Jason for both your help and answering my questions and also thanks to the Kron & West team!

Suzette Mitchell

Kron & West provides exceptional service!!! I had issues with the ducts in my newly purchased home and they sent a team out to assess and replace as needed. I also had issues with my heat and they were super responsive and solved the issue the same day. The technicians were knowledgeable and professional. I would highly recommend Kron & West!

Kevin Massey

We recently had both of our air-conditioning units and all of our ducting done by Kron and West. They were recommended to us by family members and we are so happy that we went with them. Prompt, courteous, honest and reliable is how I would describe everyone I came into contact with during the work. This is the company that I let in my house while no one was home and they took care of it like it was their own. Their work was 100% done with they said it would be done and the cost was exactly what they quoted us. I would highly recommend going with them before considering others.

James Marron

Brian appeared promptly for a service call at our rental home. He spent an hour cleaning
A filthy and plugged system. He was carefully dressed with mask and gloves to protect us and himself during the service call. He explained to us how the system could be better maintained and displayed a professional and helpful attitude. The service rendered was a credit to him and your company.
James T. Marron, Mike and Kate Galloway, homeowners

Shannon Walaker

After I bought my new system about five years ago at my old house from Kron & West, I knew there was still only one company to call for my new house when looking at my options.

The current system is so old it doesn't even have a serial number and wasn't keeping up with the heat of the day. Herbert, the technician that came out last night was pleasant and professional, even at 8pm. I didn't put the call in until after 4:30pm and the gentleman on the phone was great to deal with as well. Herbert and I discussed my options and he even gave me tips for inside the house regardless of cleaning the old or buying a new system. After deciding to get a price quote instead of cleaning, the tech went to his car and called to schedule an appointment for a sales person. Bob was at my house at 8am the next day.

I worked with Bob at my previous house and he remembered me and the system I had put in five years ago. Bob went around the house after examining the current system, explained my current duct situation along with the filter set-up. Again, regardless of buying anything, Bob explained what I needed to do to help the current system run more efficiently. He even opened up some of the vents he noticed that were not completely open.

Kron & West is a class act and will have my business for as long as I'm a Floridian!

Nancy Gill

Wlliam and his co-worker came and worked on our A/C units. Turned out to be a little trickier than we thought. Three hours later everything was back up and running ! They were professional and friendly and explained what was going on. We are extremely happy with the service we received and will continue to use this outstanding company ! Thank you William et al :)

D Mastin

John was the technician that provided maintenance service on my unit. He was thorough, explained what he was seeing, what he needed to do, and was very professional. I strongly recommend them. Great company with excellent techs!

mark levi

Sam, the technician from Kron and West, is diligent, thorough, and very careful in his work. He is most courteous and polite, and definitely is an asset to the company, because we will request his service whenever we have a need, and because of employees like Sam we will recommend Kron and West to our friends and neighbors. Sam gives high quality and professional service to the homeowner. Thank you Kron and West for always providing us excellent service. ML

Shadi Fackih

Kron & West? More like Kron & BEST! When I search for a company to provide services, I search for the “one-and-done” company. And this is the Tampa Bay Area one-and-done residential/commercial HVAC company. They are the most thorough at accurately diagnosing issues, they only quote you for necessary work, and their workmanship is top-flight. The Kron family has been at this since the 80s, when they started their small business as a husband and wife team. As they grew, their reputation and team grew with them. I had the chance to meet their son, Brian, who was not only eager to fix my AC, but to save me money. That’s the kind of community company I support. If you are in the Tampa Bay Area, you can stop searching right here. Pick-up the phone and call. It will be the best decision you’ve made today.

Nina Bologna

Awesome company! They have been nothing but helpful and professional since day one. The owner is amazing and our tech Brian is always quick, efficient, and keeps everything running smoothly. Even came out after hours and got everything back up and running in no time! Very happy with the service they provide!

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