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Kron & West Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paula Mimbs

I purchased my unit from Kron & West years ago and have had them out every 6 months for preventative maint since. They have always been on time and professional but the service tech that has been sent out the last couple of times Brian Bartlett is the best I've had. He is very thorough and an asset to the company. If you have a chance to request someone. He will not disappoint.

Skip Cook

Over Christmas my 16 year old AC unit froze up. I called Kron West AC to service my unit. After doing a through inspection of my unit and even crawled through my attic to inspect my duct work. They explained my options and I determined it was time to replace my old AC system. They made a phone call and with an hour Bob Shiminske their Comfort Consultant arrived and took measurements and made his professional recommendation. This was on Wednesday and he said he could have installers do the install from 8am to 3pm on Saturday. We scheduled the install.

On Saturday I had my new carrier ac unit installed by Kron West AC. As promised by Bob the Installers Alex and Mitch showed up on time at 8am and were finished at the promised time of 3pm. Their knowledge and expertise were impressive. They had no issues removing and installing my old and new equipment. They even went above and beyond the scope of their assessment and repaired duct work leaks they discovered while connecting the air handler. My airflow has double due to their professionalism. They covered the tile and rugs and left both inside and outside clean and in order. I couldn’t even tell they had been in my house and yard. On Monday Bob came by to check if all went well and did I have any issues, problems or questions. I let him know how pleased I was with both the service men as well as the installers. I couldn’t be happier. Should you need AC work of any kind I highly recommend Kron West AC. You will be glad you called. I know I am.

Alex Ballas

Shout out to Kron & West AC for their excellent work, customer service and responsiveness. From their Office Support Team and Repair Techs to their Installers (Nick & Joe) and their Consultant (Bob); they assessed and addressed our needs quickly. Thank you All for getting us back up and running just in time for the season.

Wanda Walker

9525 Blind Pass Road #303, St Pete Beach was visited by your Kron & West HVAC Service Mechanic, Brian Bartlett at 8am 6 August. I have been a Kron&West customer for nine years and have alway been pleased with your service. However, I want to compliment your company for employing this very competent, professional, and respectful person!
Was my pleasure to have Brian in my home! He certainly made my day with his pleasant demeanor and his competent discussions relating to my HVAC service. He certainly is a very valuable asset to your company !!
Please share this recommendation with Brian!

Fred Ulrich

Kron & West has given us eleven years of excellent service and maintenance. Our system needed to be replaced, and Bob Shiminske, the same representative I used over a decade ago, designed our new system and made certain that we were taken care of 100%. It's rare that one could trust a company as much as I do Kron & West. They are absolutely profession and understanding of the customer's needs. They are the BEST, and I am happy to recommend them to all. Thanks, Bob and crew.

Rebecca Penneys

I have never experienced a company that worked so hard to solve an A/C problem. The staff is totally wonderful. The technician who solved the problem and fixed the A/C was Herbert H. He was quick, smart, and without him, the cost would have been much higher. He gave us some great tips and solved our problem. YAY!!

Jeffrey Hadley

Have been working with Kron & West for about 13 years and have never had an issue. Always fair. AC stopped working few weeks back rather than trying to sell me a whole new system based on age offer after market blower motor for the fraction of the cost. Came out and replaced on Saturday in about 45 minutes. When it is time to replace unit will be going through Kron & West

Sherry Brock

I am SO glad that I found this company when I needed a larger AC unit installed 5 years ago! They are ALWAYS responsive the few times I've had issues- today, a Saturday, I called around 6 p.m. because my air stopped working. Marina ( an owner) took my call and technician Jason was here by 8 p.m. The AC was fixed in less than 30 minutes. Jason was awesome! Thanks, Kron and West, for always being there when I need you!

Mark Smith

Brad K. has been keeping up with our service contract for many years after Kron & West installed our new A/C system. Everything from the install to now, 15 years later has been the most courteous and professional service we could possibly expect. Time to start looking for a new system and won't look any further than Kron & West

Rosemary Cipolla

We were referred to Kron & West Air Conditioning by a friend. After working through various options to solve the problem, we decided the best choice for us was to purchase a new AC unit. We were very happy with all aspects of Kron & West’s service delivery as all members of their team were respectful, professional, and highly knowledgeable. We’d like to give a shout out to Bob, Chris, Herbert, Alex and Steve as they did an awesome job and made it easy for us to transition to a new system.

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