I Need The Plumber & Air Conditioning

I can’t say enough about the wonderful professional job Martin did for me yesterday.. he explained everything so well and was just excellent!!! I wish there we’re more service professionals like Martin ! Thank You 😊

They wanted to charge me $485 (+/- the $69 service fee) to replace 2 leaking 90's. The wall was already gone and clean. Alex estimated using 8 joints and 3 ft of cpvc pipe for repair. I refused to pay such a high amount for an hours labor and 8 .30¢ parts. I don't mind paying a premium for speed and experience, but this was not a job deserving of $500. I reluctantly agreed to pay the service fee since I did call them. They did decide to not charge me since I refused their highly unreasonable quote

Side note. Alex was a kind and friendly technician, who I'm sure was more than capable in fixing my issue... It also wasn't Alex who determined the price. As he made me aware, all of the pricing is in their book.

After 6 previous plumbers either over-charging, under-delivering, and pulling my plumbing apart and not putting it back together - I went to I Need the Plumber. All I can say is "THANK YOU!!!"
From response time and scheduling, to friendliness and professionalism, and for the excellent and thorough job done, I am the happiest I have been in a long time with where I live now.
I will recommend this company and both Jim and Alex everytime to anyone. I am so happy that there are still businesses who want to do good work and deliver what they promise. I Need The Plumber delivers!

Thank you Thank you THANK YOU!!!

I needed a plumber and Martin and the team @ I need a plumber were right there to resolve my problem. If you need a team that is knowledgeable and cost friendly team call, I need a plumber today.

Thanks guys

Martin did a fantastic job repairing my water pipe that busted. Everything was well explained and will be guaranteed. Will keep their magnet on fridge for when next issue strikes and give recommendations to all my Cascadian neighbors in need of pluming services.

Martin was AMAZING! He was professional, knowledgeable, and got the job done in a timely manner. My experience was extremely pleasant. The price was reasonable. He gave me all my options so I could better come to a decision that was within my financial means. Completely recommend using this company, and in the future I will be calling them again! They live up to their reputation. I’m very thankful and happy with my experience. Also a special thanks to Maritza who was so courteous and handled my issue so efficiently! I called her at 9, she gave me a 11-1 pm window, Martin was in my home at 11:15am. Great service!

Was in immediate need of a plumber as the water heater had a crack on the back side and was leaking water. Stumbled upon I Need The Plumber. After reading some reviews, decided to call and glad we did. They tried their best to come out later that day but ended up being first stop next morning. Also called us letting us know when the plumber was en route. Even emailed us a photo of the plumber that was to arrive! Impressed with that. Jim was thorough , prompt, and professional. If you’re in need of a plumbing service I would gladly recommend I Need The Plumber.

Great experience with Alex. He was able to come out the next day and gave a full run down of the company, services, and prices to expect. This is the type of service you dream of with a plumbing company. I highly recommend.

Alex exceeded my expectations which is every consumers ultimate compliment!!
He was punctual, introduced himself and gave a detail explanation of the company, services and price options without being pressured after assessing the problems needing to be addressed.
He followed Covid protocol. He is very very friendly and personable. He willingly explained his findings and provided the solutions.
He did not show any negative attitude while I was watching him repair the items and me asking him questions like many other repairmen do. Once you experience this company you will have a hard time finding another that has set as a new level of repairmen expectations.He is more than an asset for this company!!! I definitely would recommend and use this company again.

Alex is a true professional, the service was timely and Alex went above and beyond to make sure my family had hot water in an unfortunate situation. Much appreciated! Call and ask for Heather, Christine and Alex!!! They will get you fixed-up! 😊 Awesome customer experience.