Heatwave Heating & Cooling & Plumbing

I want to thank Dan and his crews , Nick ,Brandon ,Logan, don’t know the other guy from the first crew. We had our air replaced ,and in the process found out we had a water leak . After we got the water leak fixed we found the water had actually pulled the main trunk line down and Dan had his guys crawl under the trailer to repair it the air vent . It was not easy as it was a tight space and he had to shovel some to get in. I can not say enough good about these guys, very respectful and , professional . They went above and beyond to make sure we were back up and running. I highly recommend Heat Wave to anyone needing HVAC services . Thank you Dan .

I have used them 5 times now, their work are shoty. They do not warranty their work at all, and blame other things when you call them to come back, and they charge you to come back as well to diagnose the problem, even though they are the ones who came out 2 months ago for the repair. I highly recommend to find someone else.

I hired Heat Wave to repair my AC system that another company installed and abandoned. In Feb I hired Hern Heating and Air Conditioning to install a brand new HVAC system. It ran well for about 3 months before it started to not cool the house properly. After many calls to them, they abandoned working on it. I called Heat Wave and they immediately came out to check out the system. They figured out what was wrong in 1 day, and fixed the issue. I have since signed on with Heat Wave and they will be taking care of my HVAC system going forward. Dan the owner came out himself, I highly recommend that you hire them to do your HVAC needs.

I am so glad that I went with HeatwaveTo have my new HVAC system installedFrom salesTo CommunicationsWithHomeowners and crewWas above and beyondAny expectationsConnor and his crewWent above and beyondWhat a great group of young menYou don't see thatHardly anymoreTake a Bow gentlemanYou did an outstanding jobAnd Dan you have a lot to be proud I lost a lot of hope for the future of this generation. And I think all my hope has been restored. Great job.
Thank you from Eric and Robin

We purchased our system in August of 2018 it was an American Standard package unit. The installation was done on August 20, 2018. The installation crew was extremely new and our installation failed inspection twice with the city of Largo, Fl. The owner Dan had to come out and fix wiring that was done wrong. In our contract it included the Silver Comfort Club which was supposed to include a six month A/C tune up and a Heating tune up in the fall. We received no call to schedule our six month check up which should have been in or around February of 2019. We had to call over and over just to get someone to come out. Finally two employees came out to do the first inspection almost nine months after installation. The one put his gauges on top of the unit and never opened the unit. We had concerns about our installation and asked for Dan to call us. We left numerous messages no return calls. He gave us his cell phone number we even left messages on that no return calls. Finally we received a call from a dispatcher to schedule our summer check up In May of 2020 we explained what had happened and they came out to do the inspection which we did not have to pay for as we never received a proper inspection as promised. To our surprise on May 11, 2020 the same technician that installed our unit came out to do the very first inspection of our unit, almost two years after we purchased the unit. We explained our concerns to him and he told us the two that came out the first time and did absolutely nothing were no longer working for Heatwave. We asked again for Dan to call us no return call. Last evening November 11, 2020 our unit stopped working we called to have someone come out and we were told the club we were in had to be renewed every year. We looked at our Client agreement and it stated a one year commitment but had a 3 year breakdown guarantee we called back when we reset all the breakers and the system came back on. They were going to charge us to come out so we cancelled and our son called Dan he finally answered his phone. Our son voiced his concerns on how we were treated and the lack of service we received and we still had never received our fall tune up. He said he would honor our heating tune up but after that we could find another company to service our system. He has still never addressed our concerns about our system and it will be three years August of 2021. They lack professionalism and they don not honor their contracts. DO NOT USE HEATWAVE HEATING AND COOLING!!!

If you are looking for a quick, reliable, honest, and friendly AC company these guys are top notch! AC went down at my store and tried calling 8 different companies to get someone out for repairs. Heatwave were the only ones who came through ASAP to help. Josh went above and beyond getting the system fixed fast. This will definitely be our go-to company from now on!

X The plumber they sent was excellent! His name was Leon and he was very professional and has a great personality very accommodating and obviously loves what he does. Heat wave should make sure they hold onto this guy! When I call for future services I will be requesting him only. Overall an outstanding experience with the company and also their Plumber Leon.

Hunter came out he was super helpful and very carinf hes also pet friendly and his helper zach was the best

Heatwave was a great choice for plumbing service!! . Quick response time, experienced technician, and professional job. Aaron was top notch, would recommend in a minute. Great job.

Leon repaired our hot water heater, and not only did he do a good job, but he even put in extra time and went out of his way to make sure everything was done right. I would highly recommend him again and I'm satisfied with the work he did, and not only that, he was a great guy, and we've become good friends. I hope his boss realizes what a good worker he is.. I would highly recommend him again to anybody that needs repair work.