Heatwave Heating & Cooling & Plumbing

Dan and John are professionals and experienced in their respective fields. My husband Norman used Dan's expertise to troubleshoot the gas line on our outdoor grill. Also, John helped me fix my AC hot air problem. Every technician is highly respectful of our home and wears shoe covers and masks as requested. It was a pleasure working with both of them. Thank you so much for making this a great experience!

I can’t speak to their installation but… My husband and I accidentally double booked AC install estimates. I understand this is awkward but its over 95 degrees in our house and wanted to get it fixed ASAP. The AC purchase is expensive and we wanted to make sure we had plenty of estimates. The technician that was here did not look inside the AC unit like every other company that was out here. He talked poorly about the technicians from the other company that were here. He also used the insensitive word “retarded” during our conversation and told me I was wrong about my own HOA rules. Their quote was double the price of the 6 other estimates we got despite not even looking at the inside of the unit! It left a very bad taste in my mouth and we will not be going with this company.

Very professional kept appointments great job good service.. unfortunately after 3 weeks of installation..issues over 30 phone calls text photos this company refuses to take care of issue properly would not recommend

Heatwave replaced our AC and did an outstanding job! They communicated from the start very well - we didn't feel like we were being sold to! I wanted a total system for our home and that's exactly what was delivered. We received multiple communications prior to the install. The installation team showed up and was very professional, and diligent during the install. The unit we purchased is technological advanced and their was one minor issue. Dan the owner of the company took my call at 8:15pm on a Thursday to address the issue - I was very impressed with this, and even more impressed that he and his team showed up the next morning at 8AM to address and ultimately correct the issue-no fault of Heatwave. As a fellow business owner you just don't find this attention to detail and follow through. Thank you to Heatwave and its team, I would highly recommend this company!

The technician that came out was knowledgeable re my issues with water heater. I was getting an estimate. He was able to get the pilot light on temporarily, and provided me with many options for future work.
His name was AARON beagly early which worked out very well for me, professional and responsive to my needs. The office staff was very courteous, professional, and accommodating! Highly recommend this company. I feel AARON went the extra mile and with all I’ve been through with the gas company and it still not working. His kindness was very nice. Thank you! Victoria

Heatwave helped us get a new AC unit when no one else would. We were desperate to get our old unit replaced and Heatwave showed up and gave us a great deal! Their techs had our unit replaced in no time! Everyone involved in our experience was professional and very friendly. Will recommend to friends and family. We love our new unit!

I really did not want to purchase a new system However logically thinking it made sense instead of repairing our ten year old system that was working but making noise outside. Dan explained instead of throwing thousands at repairs and the costs of a system that was not efficient as far as power.

It was a big investment but wow this new system is awesome. I was a little nervous when I saw how small the air handler was. BUT it does such a better job than the old carrier system we had. The new Daikin is so quiet. I hardly ever know it's running. The air purification system is awesome 👌 also.

No one likes parting with 15k but I will say we are pleased with what we have so far. Haven't seen the electricity bill yet hoping that puts a big smile on our face. This new system is good and the only thing I'm not too find of is the thermostat. But I never need to adjust it like the other system so it's not a deal breaker for us.

During annual checkup several repairs were required. Repair 👨‍🔧 was a lengthy process due in part to shipping problems I told. Crew was professional and we were loaned ax
Cooling Machine for comfort. Would recommend.

"Your AC technician, Dan, was absolutely wonderful! Our issue was one that had to be dealt with over several days due to parts and the long holiday weekend. Dan kept us updated and our unit charged, so that we had a cool house throughout this entire difficult! It is so wonderful to have an employee like Dan! We knew that we were in excellent hands!
Thank you to you and Dan!"

"Scheduler Mercedes " is extremely rude! They repaired our AC 1 month ago and it's not working she said she had no one to send and we'd have to wait TWO DAYS for service because their tech is busy. No emergency person no one on call. I said that they had repaired it and that we bought their service package and it is 82° in our home and we have children and pets. Her response was "You're not the only one with children in Tampa Bay. When I insisted that she find someone (I never cursed), she said "Well I'm just a Scheduler and I'm going to disconnect this call because my technician is busy and I'm not going to argue with you" and HUNG UP ON ME! Now they're not answering their phone. WORST CUSTOMER SERVICE EVER!