North Pole Air Conditioning and Heating Services, Inc.

Came out late on a Friday afternoon (with only an hour notice) and made sure our AC was working perfectly before leaving. Lisandro made us feel like he was helping out a friend and would definitely recommend him to anyone who needs their AC system serviced/repaired. Hands down one of the best service providers in this industry!

We received Lisandro's name from a friend who recently had their AC unit replaced. Lisandro not only provided a fair price, but he was able to replace our AC unit quickly. During inspection, the inspector commented he rarely sees the quality of work on an AC install, like he saw at our home.

The highest complement I can give is I always recommend North Pole AC when I hear someone needs AC help. There's no need to call anyone else.

This past weekend, in the high heat of July, I realized that my air conditioning unit decided to break. I called North Pole Air Conditioning and Heating on Saturday morning and was pleasantly surprised -- Lisandro said he'd be right over after he finished his first call. He identified the issue quickly (a dead motor). The motor was a unique model, so he immediately called around to locate and reserve the part. Lisandro picked up the part very early in the morning, as promised, and came right over to finish the job. The motor was pricier than the Carrier company quoted (Lisandro showed me the distributor's invoice to prove it), so he said he'd do some extra maintenance on my A/C for no extra charge, so I would get an even greater return on my investment! Lisandro was great to work with -- very friendly, polite, and professional. He clearly explained everything throughout the process and also provided a detailed invoice. He is attentive to details, and his pricing is very reasonable. I highly recommend North Pole Air Conditioning and Heating Services!

Update 9/2018: Lisandro's great customer service has exceeded my expectations again! On Sunday night, I realized my AC had stopped working. It was late, so I sent a message via the North Pole website and made a plan to phone the next morning. When I called on Monday morning, Lisandro said he got my website message, already squeezed me onto the schedule, and would be over shortly. Impressive! He quickly diagnosed the problem and replaced the capacitor. AC was back on and my dogs and I were happy.

I can't say enough good about this company. Lisandro went well out of his way to help diagnose the issue with our unit, and over the course of multiple days spent hours doing his best to fix the issue. He explained every thing he was doing step by step and was happy to answer any questions, even in the Florida heat. Definitely goes above and beyond. Other companies could learn a thing or two about respecting the customer's time and intelligence from him. I'd recommend this company in a heartbeat.

Lisandro came to service my AC today and I was most impressed how he took his time and had a genuine concern for my problem. My AC had been making a very loud noise and he was patient and was determined to hear the noise himself. Once he did he got right to work quickly and efficiently. He also took time to explain to us exactly what he was doing. Most repairmen I have dealt with have been grumpy and in a rush to get to their next job, but Lisandro showed up with a smile on his face and was very friendly with my small kids and dog. Definitely would suggest him to anyone!

Called Lisandro with North Pole Air Conditioning when another AC company/ tech was a no show. Lisandro was forth coming about his schedule but managed to squeeze me in . He arrived when promised and did a thorough inspection of the unit. His pricing was fair and I will definitely use his services again. I highly recommend him. Thank you Lisandro.

Lisandro cleaned our ac unit today, which had not been cleaned for awhile, and we were impressed with how thorough he was! He spent about 5 hours cleaning the whole system, explaining the process to us and patiently answering all of our questions and giving us some good advice on how to keep it better maintained. We are very satisfied with his services and will definitely use him again.

We've used North Pole AC and Lisandro for several years and he has proven to be professional and knowledgeable. From repairing thermostat issues to repairs to the air handler to retrofitting and creating multi-zone cooling system, saving me money and making it more comfortable, Lisandro has done it all. Squeezes me in to his schedule in emergencies and doesn't upsell. Highly recommended.

When the air conditioning unit at a commercial building that I rent out stopped working, I met up with several air conditioning companies to evaluate the problem. I ended up choosing North Pole Air conditioning because they were very competent, friendly and they explained in detail what needed to be done. Their price quote was fair and the job description was very detailed. Changing the air conditioning unit required getting permits from the city for the crane to lift and replace the old unit. Lisandro from North Pole got all the paperwork done. The company did a great job replacing the unit and getting it running again. I am very satisfied with their work and will definitely hire them again. I highly recommend this company to anyone looking for a reliable and competent air conditioning company. This company takes pride in getting the work done well.

Lisandro is fantastic. He always shows on time and makes it a point to get to you within one day. His work is quick and spot on, and he has been able to diagnose issues that others have not. I highly recommend him and already refer him to everyone I know. Keep up the great work Lisandro!!!