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  • Wheelchair accessible parking lot

North Pole Air Conditioning and Heating Services, Inc. Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kevin Tiller

Lisandro is amazing! Was able to walk me through diagnosing and fixing my thermostat over the phone in less than five minutes. Great to know that I have an honest, knowledgeable, helpful professional on speed dial for the next time the AC acts up!

Leo Campos

Lisandro doesn’t wear a cape, but he’s a hero! When I called first thing in the morning, he answered the phone! I was immediately surprised. Over the phone he quickly assessed my situation and gave me advice on what to do with my a/c unit until he could come to the house. Upon arrival, he was professional, light hearted, and genuinely empathetic for my family’s situation (it’s Florida HOT). We were fortunate that the fix was quick and relatively inexpensive; and I’m thankful that Lisandro saved out day! Give them a call if you need help with your a/c, you won’t be disappointed!

Kelly Brennan

Lisandro did a great job! On a Friday afternoon my A/C stopped working, I called Lisandro and within 20 minutes he was at my house. I was so grateful that I didn't have to sit all weekend without A/C. Lisandro was very kind and walked me through each step of what he was doing. He was able to diagnose and fix the issue in less than an hour. Great service, knowledgeable, professional, and very kind! Saved his number in my phone and will not hesitate to call him for future A/C needs.

Max Richard

Lisandro came to my house twice in the last 2 years, each time he’s done a great job fixing my dual zone system. He takes pride in explaining the issues and provides the best options for my needs and budget. Very knowledgeable person and great guy all around! Highly recommend.

Jordon Whitney

Lisandro came out very late on a Monday night to take a look at our A/C after another contractor did a bad repair job. He had it up and going the same week! Very professional and he knows what he is doing. I will highly recommend him to friends and family

Bob Waers

Lisandro went over and above, working us in even after a long hot day. His work was thorough, and even though he still had another stop after us he took the necessary time to do a very professional job. I highly recommend this company, and Lisandro personally.

Sean Shefferman

Lisandro has a true passion for his work and it shows in the end result! I called him because the previous AC service men that I had out hadn’t fixed the problem and mentioned I needed to replace my entire system to fix the problem. Turns out they were just lazy and didn’t take the time and care to fully diagnose the problem.

Lisandro did just that and explained everything to me along the way. I felt heard, understood, and comforted. He’s a true gem and I will continue to use him for any HVAC work needed in the future.

Hazel Reyes-Bautista

EFFICIENCY, RELIABLE, HIGH LEVEL! Lisandro picked up my phone call and i explain the situation I have with the AC unit and my family member, I have at home with stage 4 cancer and offered his advice on the issues, he knew exactly what’s wrong with our AC just by speaking on the phone. He went ahead to get the parts we need it to fix the problem before he came to our house Lisandro is professional, knowledgeable, and a genuine person (I find it very hard to find specially in the AC industry after we contact 2 big company's in florida).Lisandro took the time to explain and help us understand what is going on with our air conditioning unit.
I can definitely feel he loves what he do and enjoy helping people.Thank you for saving the day, Lisandro. Because of you, our family is going to be able to sleep well tonight, another reason why I must write this review right away, so thankful for your help.
Looking forward to our yearly maintenance and surge work with you. Highly recommend!
Thank you very much, God bless you!

denise jadeid

AGAIN, Lisandro delivers the best service we could ask for! He just installed for us January, 2023 a brand new American Standard variable condenser heat pump and handler as our old Carrier was breaking down after 10 years. He goes above and beyond to make sure everything is working properly and is very customer oriented! Thank you again, Lisandro for an outstanding job!

We are so glad we went with Lisandro to fix our problem. While some other companies were telling us we needed a whole new system, turns out all we needed were the leaking and corroded coils replaced. Lisandro looked it over and said there was no need to destroy the good work another installer did and was shocked that we were told we needed a new carrier unit and handler. He saved us thousands of dollars, was so respectful of our property, laid out drop cloths so as to not track in dirt, and cleaned up after he finished. He's an honest, hardworking man who truly loves what he does and cares deeply for his customers. I had a doctors appointment the time he was coming and told him I would leave the front door unlocked for him. He let me know when he arrived and sent me pictures of his progress. We can't recommend him enough! Thank you, Lisandro!

Skyler Knopp

Lisandro is one of a kind. He's dedicated, knowledgeable, experienced, and skilled.. but even MORE importantly - he's compassionate and fair in his dealings. He does not overcharge, and he has even helped me through problems over the phone. He's an absolute gem, and we are blessed to have him here in Orlando.

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