Frank Gay Residential Services

Well informed, friendly and courteous technician. Javier was on time and worked efficiently. He resolved a prior issue and current issue. He worked to save me money while keeping my ongoing quarterly service agreement updated. I have been with Frank Gay for several years and always feel they are giving me the best service for my budget.

Our AC broke last evening. Contacted Frank Gay company and they had someone at my home at 10:00am the next day. Very responsive.

The professional technician, Mark, was just awesome. He quickly diagnosed my problem and fixed the unit. The entire process took less than and hour. And he was a super nice guy. Who doesn’t love working with a nice person?

Thanks Mark!!

Very happy with all of Yuri's expertise, he completed everything I asked for, explained everything in advance, and gave me a lot of useful advice. Yuri was friendly and efficient. I feel much safer now because he fixed everything that was an electrical safety concern. I will continue to utilize Frank Gay company for electrical, plumbing, and air conditioning services.

Frank Gay-The guys did a great job getting a new AC units and supplies out to my house. They took out the old AC units and pipes, replaced with the newer AC Units installed it all and the pipes with it. Also installed a new thermostat. And cleaned up after there done. I am so happy and it’s really cool in here, even my dog Rocky likes it too. Thank you so much! 🤗😊. Vasana B

Our technician Jordan was very knowledgeable and knew exactly what was needed to fix the issue. Extremely efficient and very professional! He knew the answers to our questions about other services the company provides as well. Never even stopped working while he thoroughly answered them. Major asset to the company for sure! Thanks for a successful repair!

Matt W. did an outstanding job installing our electric range cooktop. He was both professional and personable; his work was impeccable, and his customer service was top-notch! We highly recommend him and the team at Frank Gay for any electrical needs!

Alexis is awesome! She deserves a 100% raise. Addressed all my concern, helped fixed an issue that came up unexpectedly, super professional. She is a great asset to Frank Gay and they should do everything to keep her around for long-term. Thank you Alexis!

Jordan was very professional, courteous and was very informative. He was prompt to the appointment. There was a delay, since he had to leave to go get the valve for our particular water heater. The only concern was that the water was not flushed as indicated on the service summary, which was provided after the fact. Otherwise, the experience was a good one and I feel comfortable going forward with services with the Frank Gay company.

Stay away for any AC issues! They misdiagnosed and overcharged then sent a “senior” tech out the next day to say the first tech misdiagnosed and should not have pumped our AC full of Freon for $500 since it was just going to leak out! Then proceeds to charge another service fee and try and sell us on a new unit! A supervisor with the company texted to follow up on our service. I explained what occurred. He said he would not have wanted that to happen to him but offers no refund for the Freon or service fee for the first technician! I would not have had the second tech out but the phone operators aren’t allowed to give you any information about charges apparently and the first tech said whatever we paid him the first night would go
Towards repairs -which is apparently untrue. We had used them for a previous plumbing issue and they did great. Obviously their AC techs are not the same and they company does not back the work.

Needed a last minute repair before family arrived the next day. They were able to someone out rather quickly and Angel was amazing! Very professional and well mannered. Did a great job and enjoyed talking to such a mature young man! Would definitely use Frank Gay services again!