Frank Gay Residential Services

Man came over for a leaky toilet. Charged me 590 more then double what I was quoted from another company. Made me switch the water off myself, and I ended up doing a good chunk of the work. Paid 390 for a “toilet reset” where he picked up the toilet and told me I did the job myself. Now my bathroom still smells like sewer water…this place stinks (litterally)

Angel and Alex came to replace my HVAC unit they were very nice got right to work. They kept me updated throughout the process and they cleaned up everything when they were done. It was very stress free for me.

My husband scheduled an appointment to fix our AC. We paid for the service before hand and they told us they'll come fix it around 6-10pm the same day. It's past midnight and nobody showed up, no heads up. no phone or a text to let us know. Very unprofessional. If you have an emergency, never use this company.

I love the way this company sends messages with the technicians picture showing me who’s coming to do the service call. My technician, Jordan, was very professional and explained the problem with my water heater in terms I could understand. He corrected the problem with the pipes and now I have hot water. Kudos to Jordan for a job well done. Thank you.

5/30/2023: Today I had Hunter come to my house and check out my a/c unit inside and out. After being told by an OUC energy audit earlier this month I needed the coils cleaned I contacted Frank Gay to verify what I was told. My technician Hunter came over to see what was going on. Hunter checked the whole system and found everything to be safe and working properly. I really appreciate the honesty and knowledge of the technicians that Frank Gay sends to my home. I highly recommend Frank Gay Services for your household needs.

Carlos Narvaez was very professional, and helpful. Definitely Carlos went above and beyond explained to me very patiently the status of our unit and showed me the different options we had to make our AC work better.

Keith R. from Frank Gay Plumbing was excellent. He was very professional and explained everything regarding what he was doing and why. He was amiable and a pleasure to have him in our house. Highly recommend him.

I have had several people from Frank Gay. All professional and personable. Gabriel Diaz was the last to come to our home. He was very professional and did an excellent job!

Called them to schedule my maintenance I get as part of the family plan. Scheduled it and when they came out, they took good care of the machine , respected our property and were professional. 10/10

Horrible service. Insane prices. They quoted me $400 to fix a faucet leak that I got fixed by someone else for $75. They have a used car salesmen approach to simple repairs, i.e. quoting you a ridiculously high price and then saying "Oh I'll talk to my boss and we'll see if we can bring the price down" and then coming back 10 minutes later with a lower but still insanely high price. This is a shady business. Call someone else!

I was having air quality issues with my AC duct system blowing fibrous duct board material into my home. Three different companies came to diagnose our issues, and they all gave a lot of information about materials used in ACs and things that go wrong. However, it wasn't until we found Frank Gay Services that we got a prompt and professional appointment going. Julio Guzman and Louis were our technicians working on an extensive project for a completely new ductLESS AC. This was my first time installing a brand new system completely different than all the other units in my condo community. Julio and Louis were extremely knowledgeable, and skilled. They answered all my questions I had along the way. They stayed late to make sure all parts were completed and done right. I will continue to be a loyal customer for any AC, plumbing, and electrical needs. I can't recommend them enough. I am so happy I found Frank Gay services, and that Julio Guzman and Louis were our technicians. (the last photo is the old AC duct that we replaced).