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  • Wheelchair accessible parking lot

MAC 5 Services: Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alexandra Wells

Dan was amazing! This company responded so quickly, showed up earlier than expected, were extremely professional and courteous and fixed our issue right away. Dan was so great that I felt comfortable to put my baby down for a nap while he was working. I will absolutely use this company again. Highly recommend.

Cynthia Alton

Jim B. was very prompt and completed the job swiftly. He was very professional and courteous. I highly recommend Mac5. I put in a repair ticket online at 10:30 pm, they called me at 8 am and the repair man, Jim was here around 10 am. That exceptional customer service. Thank you!!

Jeremy Williams

Dylan was professional, knowledgeable, and honest. He provided a good assessment of our air conditioner, the different options for repair/replacement, and secured a quick turn around on the installation service. Will definitely use MAC again!

Kara Black

They are super professional and come out right away, but you will pay 2-4x the price of other contractors. We needed a AC condenser replaced (which other places quoted 4-5k) and they wouldn't do it without replacing the (1 year old) outdoor unit as will for 13k. Adding a simple electrical line for a new outlet - $800. Ayiyiyi.

We have used their plumber Ryan, for emergency well issues and he is awesome , super helpful, and he completely streamlined our well lines.

Jennifer Franklin

Same day service estimate...Jim B. was very personable and professional. Details of services needed were explained thoroughly, and questions I had were answered. I didn't feel rushed during the estimate, nor did I feel pressured to decide on my options immediately.

Brit Lytle

Mike Walters came out for a diagnostic on our A/C system. I was initially concerned because he seemed overwhelmed by our system. Turns out, we just have a poorly installed unit, filled with water, and it totally needs to be replaced! Nobody’s fault really, just stressful. Mike was candid but remained tactful and professional. This Florida heat can be a serious downer, but MAC was quick to come out, quick to diagnose and quick to offer a few different solutions! When we are able to get things sorted money-wise, we will be calling on them again for the repairs! Thanks y’all, sincerely.

Julie MacDonald

Sean came out and inspected my electrical system. He was very thorough and explained everything he found. While I wasn’t ready to commit to updating some of my electrical systems just yet, I appreciate the time he took to explain my options. I look forward to working with Mac5 sometime in the future. Christian at the office was very helpful as well.

Devin Lamoureux

Doug showed up on time to look at our electrical issue. He was very professional and friendly, and provided us with honest and accurate estimates for a couple future projects we’re planning. We really appreciate his work, knowledge, and guidance. Thanks Doug!

Daniel Thompson

Absolutely incredible service! From the initial phone call, to the time update, and every interaction, customer service was spot on. Daniel, was my technician. I had an outlet that wasnt working, he Figured out my problem quickly. Found a hot wire that had popped off the outlet in another area and probably saved a future fire. He walked me through every step, and helped me learn. Whoch i appreciated. Had great pricing options, will call mac5 with any electrical issues i ever have. The piece of mind is worth every penny!

Jennifer Butler

The tech Joe P. was very helpful in making sure we had a report that was sufficient for our insurance company for our leak detection testing he did at our home when we discovered a leak. They are also affordable in comparison to other companies!! Thank you

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