Special thanks to Michelle P and David H for making this experience incredible. Their timeliness, professionalism, and understanding was amazing. We felt like they were helping a family member in need. The installers were quick, efficient, clean, and thoughtful. I will surely recommend CMi.
Kevin did a great job! Explained what he did, was professional and friendly. Will request him for my future service visits. Kevin, you’re awesome! Thanks 😊
I called and made an appointment for CMI to come to our condo to evaluate our AC system. They did not show up at the scheduled time. I called them and they agreed to come the next day. One of their technician showed up the next day, but he was clearly inexperienced. He said someone from his company would get back to us with a proposal for our AC system. No one ever followed up for another appointment or with any sort of proposal. I was never told upfront about the $131 fee for the technician to come to our home. I called and spoke with a woman at CMI on Sept 8 to ask for a refund. She said a manager would call me within a couple days. No one ever called. I called back and left a message for this person Sept 13. No call back. I called again Sept 27 and left a message. No call back. Sept 30. finally got the person on the phone and she refused to refund the charge. I would strongly discourage you from using CMI.
Kelvin the most professional kind person I’ve encountered when doing a maintenance service; he fully explains everything he does so the customer understands; he shows you the process as work is being performed; and makes recommendations! I will continuing using Kelvin in CMI for maintenance service yearly!!!
CMI installed our new AC unit before the summer. Their service since has been solid. Sharad especially went above and beyond with a complex drain line issue we were having. Great management team - Darla and Morgan were both so quick to resolve any issues. We’ve used CMI for years personally and with our clients and will absolutely continue to recommend them.
I've been very happy with CMI. Recently, during a brief visit to Florida, my air conditioner stopped working. Since time was of the essence, I really appreciated the promptness that Marcel attended to my unit. He squeezed me into his schedule and worked with me to find a mutually convenient time. He diagnosed and fixed the problem, giving me a great sense of relief. I would definitely recommend CMI and Marcel!
I have used CMI for years. They installed a new system for me 4 years ago. Always easy to work with. Recently Gary Burns came to troubleshoot an issue. He was extremely thorough and explained everything he was doing before he did it and found an easy remedy to my issue.
I had Gary Burns come out to my house the other night to fix my AC. I could tell immediately that he knew what he was doing. He checked everything first and walked me through what was going on and what he needed to do. He was very thorough and explained what the problem had been. I am confident that I will no longer have any issues. CMI has been a great company to use and will continue to use them!
Left a medical office with no AC for three weeks. Sent a proposal for repair, I emailed them the approval, I called and was told there was a part on order, I called again this morning and they could not find my order. They called me back and accused me of not sending the order. I told them to forget it good luck and hung up. Darla then called me back again to give me a hard time and again started to accuse me of not approving the repair. In the middle of her yelling at me she then says she found the order and I need to sign. I told her i did not want her to call me again or have any of her people in my office again. I have used them for three years because my landlord asked us to. I would never recommend. They are slow to respond if at all. They are slow to complete a job. Three guys are messy and leave tools up and down my hallways in a working medical practice. If I could go lower that zero I would.
Run away from this bunch. Use anyone else. I believe that there recent 5 star reviews are fraud.
Kyle Satterthwaite
Special thanks to Michelle P and David H for making this experience incredible. Their timeliness, professionalism, and understanding was amazing. We felt like they were helping a family member in need. The installers were quick, efficient, clean, and thoughtful. I will surely recommend CMi.
Deborah Miller
Kevin did a great job! Explained what he did, was professional and friendly. Will request him for my future service visits. Kevin, you’re awesome! Thanks 😊
Linda Beaulieu
I called and made an appointment for CMI to come to our condo to evaluate our AC system. They did not show up at the scheduled time. I called them and they agreed to come the next day. One of their technician showed up the next day, but he was clearly inexperienced. He said someone from his company would get back to us with a proposal for our AC system. No one ever followed up for another appointment or with any sort of proposal. I was never told upfront about the $131 fee for the technician to come to our home. I called and spoke with a woman at CMI on Sept 8 to ask for a refund. She said a manager would call me within a couple days. No one ever called. I called back and left a message for this person Sept 13. No call back. I called again Sept 27 and left a message. No call back. Sept 30. finally got the person on the phone and she refused to refund the charge. I would strongly discourage you from using CMI.
Tiffany Veal
Kelvin the most professional kind person I’ve encountered when doing a maintenance service; he fully explains everything he does so the customer understands; he shows you the process as work is being performed; and makes recommendations! I will continuing using Kelvin in CMI for maintenance service yearly!!!
Cristyle Wood Egitto
CMI installed our new AC unit before the summer. Their service since has been solid. Sharad especially went above and beyond with a complex drain line issue we were having. Great management team - Darla and Morgan were both so quick to resolve any issues. We’ve used CMI for years personally and with our clients and will absolutely continue to recommend them.
Ronnie Rosenberg-Friedman
I've been very happy with CMI. Recently, during a brief visit to Florida, my air conditioner stopped working. Since time was of the essence, I really appreciated the promptness that Marcel attended to my unit. He squeezed me into his schedule and worked with me to find a mutually convenient time. He diagnosed and fixed the problem, giving me a great sense of relief. I would definitely recommend CMI and Marcel!
Dave Fuller
I have used CMI for years. They installed a new system for me 4 years ago. Always easy to work with. Recently Gary Burns came to troubleshoot an issue. He was extremely thorough and explained everything he was doing before he did it and found an easy remedy to my issue.
Mary webster
I had Gary Burns come out to my house the other night to fix my AC. I could tell immediately that he knew what he was doing. He checked everything first and walked me through what was going on and what he needed to do. He was very thorough and explained what the problem had been. I am confident that I will no longer have any issues. CMI has been a great company to use and will continue to use them!
Elly McKenna
Kevin Terry was a pro! Over and beyond my expectations. In hope he always is sent to work on my HVAC!
John Baker
Left a medical office with no AC for three weeks. Sent a proposal for repair, I emailed them the approval, I called and was told there was a part on order, I called again this morning and they could not find my order. They called me back and accused me of not sending the order. I told them to forget it good luck and hung up. Darla then called me back again to give me a hard time and again started to accuse me of not approving the repair. In the middle of her yelling at me she then says she found the order and I need to sign. I told her i did not want her to call me again or have any of her people in my office again. I have used them for three years because my landlord asked us to. I would never recommend. They are slow to respond if at all. They are slow to complete a job. Three guys are messy and leave tools up and down my hallways in a working medical practice. If I could go lower that zero I would.
Run away from this bunch. Use anyone else. I believe that there recent 5 star reviews are fraud.