Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Donovan Air, Electric & Plumbing Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Denise McCully

Eric did quality work! I appreciated how thorough he was. I never had this great of an experience with an air conditioner company before. He was professional, friendly and informative.
He didn't rush and I felt he cared about his work.

Barbi Zs

We had our entire AC unit replaced; inside, outside, and ductwork. The unit we had was not doing the job, and the ductwork was as old as the house (almost 25 years). We knew last summer we'd need a full unit replacement. I contacted a local big box hardware store to contract the job, and to my surprise (and relief), I got a return call back from Donavan. From the very first call til they walked out the door, our experience was amazing. They created a plan and built a uint specic to our needs. The entire team was professional and very friendly even when I followed along and was asking a bunch of questions. We very much recommend Donavan to do your full AC install. We also received a nice little gift a few days after the job was complete.

Ed Wey

I made several appointments with other companies to perform a routine maintenance service on my A/c unit. None of them showed up at the appointed time and never called back. Donovan showed on schedule and performed all services in an outstanding manner. The technician was polite and very knowledgeable. They will have my continued business.

Moe Al

Hands down the best in the business! We are extremely thankful for Donovan’s building consultant, Stephen Keiler! He fixes a problem that our builder and two different AC companies couldn’t figure out (new construction). Wish we had called Sooner. Very fast, friendly, extremely knowledgeable. I would highly recommend to anyone.

Jason Swindlehurst

James has helped us in the past and always does such an incredible job! He’s thorough, explains everything so it’s easy to understand, and always does great work. We haven’t seen him in about 5 years, because he did such an excellent job then. Definitely will always continue to use Donovan and have already referred them to others in the past

Amber Espey

We have been using Donovan since 2014 for all our hvac needs, and they have been very responsive and helpful. We recently had a minor bathroom exhaust vent issue come up on the home inspection report for a buyer, and Rich contacted me within a few hours to tell me he had a tech who would be able to diagnose and repair the issue the following business day for us. I really appreciated the prompt response and the care Brian took when assessing the issue and repairing it. He went above and beyond and just looked around to ensure he didn't see anything else obvious that would need to be addressed. We are passing Donovan's info to the buyers as we highly recommend them regularly.

Annette Minnich

I called yesterday to inquire about a new water heater. Donovan came promptly this morning about 9 o’clock. Robert was their representative and he gave me excellent quotes, installed the new water heater and did a beautiful job with the installation. Robert was very personable and knew exactly what he was doing.
Again, Donovan promised and did excellent work.

Sasha Bog

We recently had the pleasure of having an AC installation performed by a professional team, and we must say it was a truly fantastic experience from start to finish. We couldn't be happier with the results, and we wanted to share our glowing review.

From the moment we contacted the HVAC company, their customer service was top-notch. They were friendly, attentive, and took the time to understand my needs and preferences. They guided me through the entire process, answering all my questions with great patience and expertise.

The installation team arrived right on schedule, and we was immediately impressed by their professionalism. They were well-equipped, neatly dressed in company uniforms, and had a friendly demeanor that put me at ease.

During the installation itself, the team demonstrated exceptional skill and attention to detail. They worked efficiently, ensuring that every component was installed correctly and to the highest standards. It was evident that they took great pride in their work, and they went above and beyond to make sure everything was done perfectly.

They were incredibly respectful of our home. They took great care to protect our floors with white carpet, and they diligently cleaned up any debris or packaging materials once the installation was complete. We greatly appreciated their thoughtfulness and commitment to leaving our space in pristine condition.

Once the AC unit was up and running, the difference in my home's comfort was remarkable. The cooling was even, and the air quality felt fresher than ever before. Alex took the time to walk me through the system's features and provided helpful instructions on maintenance and operation.

We can confidently say that this AC installation experience exceeded my expectations in every way. The combination of outstanding customer service, professional installation, and exceptional results left us thoroughly impressed. We wholeheartedly recommend Donovan company to anyone in need of AC installation or services.

Thank you to the entire team for their dedication and expertise. We are now enjoying a wonderfully cool and comfortable home, and it's all thanks to their outstanding work!

Chuck Cova

JB was prompt, efficient, engaging and professional. Got us back online quickly and provided an honest assessment of our longer term outlook and options. Excellent service all around.

Fan Cao

After eight years of service, unfortunately my house’s HVAC system finally gave up working properly this summer.

I called Donovan, and was grateful that Jerry, and JB, quickly came out to troubleshoot and provided their proposals. And just within two days, I was impressed by the work of the Installation team - Preston, Derrick, Alejandro and Edward, for their professionalism and expertise. From start to finish, they provided exceptional service and ensured a smooth installation process.

The installation team arrived at exactly the scheduled time and demonstrated excellent knowledge and skill in handling the installation. Their attention to detail was commendable. They meticulously installed the unit. Their friendly demeanor and willingness to go above and beyond to ensure my satisfaction made the experience truly outstanding. They took great care to minimize any disruption. The air conditioner is now functioning perfectly, providing a cool and comfortable environment in my home again.

Thank the entire team for the job well done! Based on my observation of Donovan team’s consistent professionalism, knowledge, and customer-centric approach, I surely would recommend their services to anyone in need.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload