Spartan Plumbing, Heating and Air Conditioning

Matthew came out to help with our A/C unit. Super-efficient, diagnosed the issue and explained it clearly. Very nice guy, too.

Great service, thank you Matthew and thank you Spartan!

Rich

I had an issue with my HVAC unit that keeps blowing fuses. I had previously worked with another company for the same issue, but they weren't getting to the root of the problem and I had issues with their responsiveness. I called Spartan and was assigned Matt as my technician. He was able to come out the same day and has been very thorough about what the potential problem is and how he planned to diagnose. He was extremely friendly and professional and considerate of my time and circumstances. I couldn't ask for better service.

Matthew was an absolute PRO! My unit stopped working overnight, I sent an online service request and by 7:45 the next morning the call center had my appointment set for “within the hour”. I thought “yeah right, I know how this usually goes...” but too my pleasure the Spartan Tech Matthew arrived at my home at 8:22!

He was able to quickly diagnose the problem, show me what he was seeing, and explained the process of repair. He was able to offer advice without being pushy or up-selling. HIGHLY Recommended.

Not good so far took a month for shower to arrive.Was told it would take one day for installation.On day 3 now with no trash removed since day 1 of project. (Now 10/6 sink still in backyard and no call no show for today took off work for nothing…)

We had a sump pump issue and David and Jarvis came in and replaced it within an hour! The work was neat and professional and they cleared all debris away. They are a great team! Thank you Spartan Plumbing for saving our basement!

I’ve been a customer of Spartan for about 8 years now, and I’ve always received great service. I’m enjoying the summer thanks to Joaquin and Juwan. They installed my new A/C unit in June and I very happy and cool. Joaquin is so knowledgeable and courteous and honest. He and Juwan were thorough, competent and friendly.

I had an estimate scheduled for 2:30 pm for plumbing work. After waiting 3 hours, I called and was told they won't make it. So I waited for nothing and then was stuck in rush hour traffic because of it. I have another estimate for HVAC work scheduled for this Wednesday. Let's see what happens.

I cannot say enough good things about Spartan for their timeliness and quality of service, particularly Edgar.

I had called Spartan at 9a on a Saturday after my AC began blowing hot air the night before, and to my relief they were able to have the technician (Edgar) at my residence by 1230. Talk about timely- especially on a weekend in the middle of summer!

Edgar was clearly a seasoned expert and had diagnosed the issue within about 10minutes and resolved it within 20. He was knowledgeable, honest, engaging, and personable. My husky will forever be grateful.

I will definitely be recommending Spartan to anyone I know in DC who has AC issues- in fact I already have!

My furnace sounded like a jet engine when I turned it on this morning - not ideal for Airbnb guests checking in for the Thanksgiving holiday. I called several plumbing and heating companies. The first came out and the technician asked if I had any tools. Seriously? Spartan called just as I left but their technician, Matthew L., let himself in using the house code, listened to the furnace noise with me over the phone, then proceeded to to do his thing - with tools! He called me back about 20 mins later, reporting he'd diagnosed and fixed the problem...a piece of insulation rubbing against the motor was the culprit. He charged me for just the service call. The other company told me they'd have to order a new motor and replace it to the tune of $400, but they didn't even check it because I only had a screwdriver. Thanks Matthew and Spartan for same day service and for saving the day!

The one time that they actually did the plumbing repairs I needed the service and experience was great… unfortunately two out of the three times I tried to have service they failed to do anything at all. The first time, they told me they couldn’t do the repairs without building water shut off, without bothering to check and notice that there was a local shut off valve right next to what they needed to work on. I had to hire them to come a second time and actually do the work.
Most recently, I scheduled a 9am appointment and building water shut off… 2 hours past the appointment after hearing nothing I called and was told it would take one more hour. An hour later I called and was told “two more hours, maybe more.” At this point, I missed the scheduled water shut off window and will have to book a new appointment, leaving an active leak in my apartment for 3-4 more days. Delays happen, but hearing absolutely nothing without repeatedly calling and being told new times that were also incorrect only to have to cancel because of it is what ruined the experience.