Spartan Plumbing, Heating and Air Conditioning

Joaquin and Juwan came first thing in the morning after I called about the HVAC not working. They quickly diagnosed the problem as a clogged drain line and fixed it. They also made sure the unit was in good working condition and checked refrigerant levels. They were professional and worked very quickly. Joaquin also told me how to prevent clogged drain lines in the future, which was very helpful. Definitely recommend!

Spartan arrived within an hour of my call to check our AC compressor. Their technician, Joaquin, was very friendly and professional and encouraged me to stand by and watch as he inspected the system. He explained everything that he was doing and had us up and running again in five minutes. This is the second time we've used Spartan (once previously for heating system repairs) and both times their service has been incredibly fast and extremely affordable. We will stick with Spartan for all of our HVAC needs and highly recommend them to everyone.

On this very hot morning Joaquin and his new trainee David came to my home bright and early in response to my call regarding a non-responsive thermostat for my upstairs air conditioner. Joaquin fixed the problem immediately and together they ran a thorough check on that unit as well as the downstairs ac--and the water heater for good measure. I was not surprised since Joaquin has been taking care of my cooling and heating systems for years. He is the best of the best! But I was also impressed by David, the young man Joaquin is now training. David seems attentive, keen to learn, and capable. Like Joaquin, he is courteous and helpful. He seems to be a very good student, and he has a fine teacher. I look forward to seeing David as well as Joaquin in the seasons to come.

The serviceman (Joaquin) was VERY friendly, patient, professional, and customer-oriented! He took the time to explain how my gas furnace works, what exactly had been happening, and what exactly was being done! I will definitely ask for him the next time I schedule service with Spartan! THANKS!!!

Okay...I really loved the service from this company. Joaquin and Matt were so understanding and helpful and knowledgeable. They explained my issue in terms that I could understand and were very honest about the next steps. They were friendly, funny, and thorough. I will definitely use Spartan again. Thanks for your help!

Spartan's air conditioning team, Edgar and Juan, came on short notice to our home and rescued my wife and me from Friday's brutal heat. They diagnosed and repaired the problem within a short period of time. In addition, they were professional, reliable and I found them to be very trustworthy.
I have been a Spartan customer for over 30 years and I'm pleased to say these gentlemen were excellent representatives of your fine company.
R Dawson

Joaquin and Juwan come out to help us twice after finding that our AC had frozen. They were friendly and informative and walked me through the issues it could be. Spartan also replied fast and got folks to us early in the morning, which was really helpful.

I will never call Spartan again. Fortunately, they came to give a free estimate for installing a new gas water heater. When they gave an estimate of over $3,000, my jaw dropped. I purchased a new water heater for just over $400, plus about $50 for some other parts I needed, and did the job myself. It only took a couple of hours, even though it was my first time doing it, and the water heater has been working just fine for over 2 years now.

I know some plumbers gouge their customers, but the Spartan estimate for the work was just insane. The tech did not make eye contact with me, and when I laughed at the estimate, he laughed too. He left very quickly.

I don't know what Spartan is trying to pull, but they didn't get it past me.

I am thankful to Spartan for excellent on time service to SE Washington DC. I found out the hard way that many of the advertised big name companies in the area do not service DC ! Matt and Gary showed up within hours of my call and were done within an hour ! My AC works great now. Thanks guys for excellent service. I won't call anyone else.

I can't recommend this company strongly enough. After using two different home warranty companies, both of which assigned awful contractor after awful contractor, I decided to look up a company myself for a sump pump repair/replacement. Wade from Spartan came out that same day, around 7PM on a Friday no less, to diagnose the issue. Then a week later came out to replace the sump pump and also fixed a low water pressure issue in the kitchen.

Look, I get that home warranty companies are appealing in terms of peace of mind, but after my experience with Spartan, and specifically Wade, I'm cancelling my home warranty agreement and getting a service contractor with Spartan. There are not enough companies out there today with professionalism, good manners, and courteous staff. Wade has been out to my unit twice, and both times, was extremely polite to my girlfriend and I (and our dog), explained what he was doing, helped us understand WHY he was doing it. He took what was an absolutely awful situation with our sump pump/home warranty company, and seriously turned our day around by helping out. We almost had tears in our eyes just from how nice he was compared to the multiple contractors sent out by the home warranty company.

Thanks Wade -- you've made us happy Spartan customers, hopefully for a very long time.