Southwest Heating & Cooling

My AC unit has been out for close to 1.5 weeks now and today Aaron Kinman and his trainee came out and was able to get my unit back up and running in no time. They were both very pleasant, professional and left things as they found them. This is the second time I've used Southwest Heating and Cooling and have been pleasantly pleased both times

On-time service. Very knowledgeable, trustworthy and helpful. I signed up preventive maintenance service and filter changes every three months. I feel confident they are a good company to go with and they were recommended by my neighbor business that is next to Nail Focus here in Bowles Marketplace.

Aaron came out and did the annual tune-up on our air conditioner. He was super friendly and very professional. Our system is 10 years old and he explained a few things we can do to try to keep it running as efficiently as possible but definitely didn’t pressure us to buy any additional services. He answered all our questions and immediately sent us the estimates and reports we talked about.

Aaron and Preston were fabulous! Professional, courteous, respectful and knowledgeable. Arrived on time, introduced themselves, put shoe covers on and took their time to explain everything.

Michael was great to work with. He and his crew for installing our new AC, thermostat and connecting our humidifier did a great job. They cleaned up and were very professional. Thanks!

Aaron & Preston were punctual, knowledgeable, polite and helpful. They explained the issue clearly to me and communicated exactly what needed to be done to my HVAC. They were awesome!

Aaron Kinman was the technician and once again, he arrived right on time. He was very fast, courteous, and professional. He and his partner Preston were excellent. The A/C is running nice and quiet on this first hot day of summer!

We called Southwest Heating a day or so after our furnace stopped working. Their phone number was on our furnace from the previous owners. My husband called after hours on a Thursday and Lisa said we'd get a call in the morning. Lisa called the next morning by 8am, and had Jorge out to my house by 1pm. Our furnace was 19 years old. So instead of having Jorge fix what was wrong and having it happen again because of the age, we decided it was time to get a new furnace. My house is 40 degrees, so time was important to us with children and animals... Old furnace was removed Friday, new furnace and thermostat installed Saturday morning and we had heat :) Jorge even stopped by Sunday to finish a few small things up.
Communication with Jorge and Lisa was/is so easy. They are always available when needed. No drama. Amazing.

Fantastic service from Aaron! Gave me the the facts on what was going on with the system and the options for fixing the issues. I'm always interested in learning new things so I was appreciative of him walking through all the his findings during the service.

Aaron arrived on time and performed the services requested in a professional manner. He was very thorough and demonstrated that he is an expert on heating and cooling equipment. I will definitely call them back when I need additional work.