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ROX Heating & Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anna Orlik

Garrison did a WONDERFUL job on the maintenance of our furnace. Professional and knowledgeable. I will definitely call him with all my future service needs. Thank you Garrison.

Dwayne Aaron

Rox Heating & Air installed and does all the maintenance on my home HVAC system. They do terrific work and are super reliable and truly awesome to work with.

Don Rapoza

Excellent experience and customer service. Just had our 22 yr old furnace replaced. Of all the estimates we had received, no one else said “you don’t need that for this house…”. Thank you for the guidance and skipping the upsell! 2 hour replacement and install! Service and install teams were so personable, friendly and honest!

Andy Johannesman

We have been working with Rox Heating for about 5 years and they have been great. We have had consistent service and the quality is great. They really look after their customers.

Jacque Akers

Garrison was prompt, super knowledgeable, and was able to solve the issue and recommend future service so we don’t have to go without heat again! We’ve used Rox Heating and Air for years and it’s the only company we’ll use for years to come! Highly recommend this company and its people! Thank you!!

Robert Avery

I very rarely write reviews but Rox Heating and Air deserves it. I have a older brick home (1957) and it had the original furnace . My old furnace was not efficient at all as well as my walls and attic have little to no insulation. After receiving several quotes Rox made my final list. Then I got Covid and was down for over a month. Kelly from Rox was the only one who kept in contact with me. After we negotiated to what I believed was a fair price for the AC/Furnace pkg they scheduled install. I had the pleasure of dealing directly with Jason {Owner) on everything with install. After install which came out fantastic we had a serious cold spell and I let Jason know that I believed the furnace Btu's was maybe a little to small. I am not one to complain and didn't want to make that call. Jason came out immediately to address the situation. I had to tell him multiple times to stop apologizing. He instantly told me they were going to come out that day with a larger unit and replace it at no extra charge as well as throw in some stuff for me that he did not have to do. My upgraded units are now installed and I could not be any happier. I am sure there are other companies that would do the same thing as Jason did. I was impressed with the customer service I was receiving before install and after this experience I am positive I made the right choice. I have another attached room that does not have ducted heat and they are coming out to add that for me. On a scale from 1-10 it is an easy 10 for me. Thank you Jason and John the installers for my house, yes Jason was here as well installing. You have earned my business and I will refer anyone who will listen to me...

Kori Gibbs

Ryan, Shane and Carolyn were wonderful to work with! They answered every question we had, offered ideas without being pushy, and we’re extremely knowledgeable. Rox was recommended to us and now we will recommend as well!

Sue Clevenger

Garrison was very professional, efficient, and considerate. So was the other tech I'm sorry I don't know his name. It was a pleasure to work with both of these guys

Linda Wheeler

ROX did an amazing job They were able to install the day after we contacted them and they installed everything in less than a day We thought we would have to wait weeks before we could get this done I would recommend them to anyone wishing to upgrade or repair their systems

Staci Benincasa

ROX has been a great service to us! Every call we have made has been responded to timely and professionally! The technicians are all very nice and professional in their trade!

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