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ROX Heating & Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andy Swanson

Rox was great. We needed a full furnace and AC replacement. They came to look at it the day after I called, quoted a price thousands lower than other companies and installed 2 days later in less than 4 hours. Team was highly professional and did great work. Highly recommend

J D

I recently had a new air conditioner and furnace installed by ROX Heating & Air, and I am thrilled with the entire experience. From start to finish, the process was smooth and stress-free.

Ryan, our sales rep, was incredibly knowledgeable and made choosing the right system for our home easy. He was patient and answered all our questions, ensuring we were well-informed.

The install team of Shane, Chris, and Carolyn was fantastic. They arrived on time, were professional, and their attention to detail was impressive. The installation was completed efficiently, and they went the extra mile to keep our home clean throughout the process.

Our new HVAC system is working perfectly, and I couldn't be happier with the results. I highly recommend ROX Heating & Air for their top-quality products and outstanding customer service. Thanks to Ryan, Shane, Chris, and Carolyn for a job well done!

Brett McClain

Garrison was awesome. He came to the house to fix an issue that another company couldn’t. Garrison was extremely professional, and walked me through everything he was doing. He is still coming back to double check everything, but has been great to work with.

Kelly Godfrey

We've used Rox Heating in the past and they were great. They installed our new furnace and AC. Their prices were very reasonable and the work was good. Our house is a bit of a challenge due to the location of our furnace, but they were able to get the job done. At the time they recommended we get the thermostat that would control the humidifier but we opted not to because we had just purchased a smart thermostat on our own. About 6 months later we decided we needed the new thermostat for maximum efficiency for the humidifier but they didn't have it because of the supply chain issues. Fast forward a year. Our Furnace stopped working. They came right out and figured out the issue and on top of it GAVE us an even nicer thermostat than the one we needed because they didn't have it on hand. I cannot recommend them enough. Every experience has been top notch.

doug sykes

Nice people to work with. Installed a new HVAC system at our home. Got scheduled quickly. Very fairly priced. Prompt and Efficient on the job. Demo and Clean up was excellent. Rate them 10 out 10👍🙌

James Stobinski

The crew showed up promptly and got the work done very efficiently. They did a great job on cleanup. They also gave us very thorough instruction on the system. The crew was John, Chris and Caroline.

We highly recommend Roxborough Heating and Air. They installed a tankless on-demand water heater and we also asked for an estimate on some additional HVAC work. We are very pleased with their work.

Adam Wagner

My furnace stopped working during the recent cold snap, and ROX came out within about 12 hours and got me functioning again. They did not try to up sell or repair things that did not need it. Excellent, and I’ll be calling them first when I need maintenance in the future.

Amy Lynch

We have uses Rox Heating and Air for many years. We always trust their advice, and their service. We just had our Furnace and AC completely updated. Through the whole process we have felt informed and the day of install the whole team worked together to make the process smooth and seamless. Their staff seems to be very loyal and proud to work for Rox H & A.

Gary Trumpp

Shane and his crew of Chris, Carolyn, and Braden were great to work with. The we’re on time and had our air conditioner coils and compressor all replaced and working in under four hours. Friendly service and good communication.

David Lemmons

Rox Hearing and Air installed a new heating and cooling system for us last August. It has been running great and is a major improvement compared to the old system. They scheduled a maintenance visit this morning to check that everything is in working order. They arrived on time, were professional and explained what they were seeing to ensure that I understood what was done. No problems discovered. It is great to have people like this taking care of us.

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