Air Solutions Heating & Air Conditioning, LLC

I have used this company for 5 years now and have had great service. I did have issues with not being reminded of when my servicing was due and I brought this to the attention of the owner. The owner went above and beyond by implementing a text and email automated reminder system. I would most certainly recommend this company to others.

Ben was here to service my furnace and was especially nice. He
explained every detail of what needs to be done. I've dealt with
Dusty and his staff for over 20 yrs and have always had the best
service.

Furnace maintenance tech was on time, and efficiently service my equipment. I have had a maintenance contract with Air Solutions now for several years. Great people.

Without a doubt the most professional and courteous staff I have ever dealt with. I would suggest Aire Serv of Weld County to anyone I know. The expertise in this field is second to none, I have dealt with a number of other HVAC companies over the years and Aire Serv is a top of the line without question. They have gained my business for life!!

I would like to thank Dusty and his crew for helping get our air conditioner up and running. When I called I was told that they were busy, but they would get to me as soon as they could. They called me a couple of hours later and told me that I would see someone that afternoon. Dusty was the one that came out and he worked on it until it was up and running. He worked into the night and I cannot stress how much it was appreciated. It is a pleasure to work with a company that treats you right.
thank again

They came out to look at our AC unit and diagnosed it, almost $1k to fix it.
Called another company to get a second opinion and got it fixed with $250 on the spot

I just want to Thank Dusty and his team at Aire Serv for the quick response on getting my System working at the house, it was a miserable day until they showed up and fixed our A/C. They also take care of my business as well and couldn't ask for a better service experience than what we have received from these folks.

I have been using Air Solutions for a couple of years now. They are ALWAYS friendly, professional, and courteous. I highly recommend their services and maintenance.

BEWARE! I went with this company because Xcel's rebate website had them listed, there bid was the highest but I was told Trane was the best and the $500 return rebate from Xcel made them slightly more affordable.

When I purchased my new home, the old unit was falling down a hill on the side of the house. The sales man came out and said it was no problem they would fix the area of the hill and install a better system. It’s important to note that the old AC unit was working; I just wanted to get a more efficient one and level out the unit.

After the install, I came home and the new unit was on the side of the hill still. I was shocked! I complained and made them come back out to fix it. The owner was horrible and made a big deal about having to come fix it. In fact, when he got here to look at the system, his pants were down and he was peeing on my neighbor’s fence! He went on to tell me how he was a retired vet and that he couldn’t believe I wanted them to fix this. I replied if you would have done it right the first time, you wouldn't be here. The only reason he came back and fixed is was because I was holding the other half of the money till the job was complete.

Once a month I called the company to see if they had submitted my rebate to Xcel. Each time I either didn't get a return call, or was told the owner would call me back. When I did finally call and the owner picked up, he gave me an excuse about how he was short handed and didn’t have anyone who had time to file the papers. Again, I was shocked as I didn’t understand how this was my problem! Finally, after 8 months of not hearing back, I called Xcel and complained. Xcel said they would call the company and possibly remove them from there website.

1 month before the rebate had to be turned in, and nearly a year later, and me without my rebate, the company sent out a tech to look at the system and fill out the rebate papers. It took them 4 times of scheduling with me and canceling, before the tech finally made it to my house. Each time they canceled I was already leaving work heading home to meet the guy. They had excuses like he is in the hospital, or someone called in sick.

Since they AC has been installed, it has not worked well. The old unit that was falling down the hill worked better. It takes over an hour to cool per degree and the tech that was here said it should cool 1 degree per 15 minutes.

I called and let them know that the system they installed wasn’t cooling right and they told me I would have to pay $89.00 to have someone come look at it.

What I am currently doing is paying that $89.00 bucks to another company to come look at it, to get another opinion. I will probably have to take them to court and am working on reporting them to the BBB. What a waist of my time! I really don’t even expect to get my $500.00 dollar rebate back from Xcel, since the company is run so poorly. Please take my advice and go with someone else. I think the top few comments are fake and put up by the company.

Incredible service doesn't even begin to give credit to the two techs that came out. Thank you so much. Friendly, knowledgeable, and reasonable. You need to use these people they exceeded service in every way.