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Amenities

  • Delivery
  • In-store shopping

VIP Appliance & HVAC Parts Reviews - 85

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marylou

This place is a great place to get parts for appliances customer service is outstanding he actually walked he thru getting a part that I needed he was patient kind funny yet direct and informational I recommend this business to all.

Felicia Trevino

Great service Excellent in helping fix my troubles with my washer... Thanks

Gerardo Ricano

Great place affordable price and free advice.

Manolo O

The condenser fan motor went out on my ac unit and could not find it anywhere in town until I called VIP appliance, Jimmy was very helpful with how to wire it and only sold me what I needed. My house is nice and fresh now and the family is happy! I highly recommend this store for your HVAC parts, great people and prices!

Corie Colwell

This is a hidden gem! our furnace went out right before a snow storm, we couldn't find anyone that had the part we needed and it would cost over $1000 to have someone fix it for us. We called this place, Jim had the part and since we came from Denver, he stayed open until we could get there!

He was also knowledgeable on what we might need to connect, tools needed everything! We took his advice and had heat in a few hours, at a reasonable price!

We will drive from Denver again, any day to this place! Well worth it!!!

Terri Ogan

One star is too many for this place . I needed 2 dryer parts , would only sell me one part said the other wasnt needed. Went back after the ONE part didnt get the dryer running they told me I still didnt need it. I drove to denver got the part I needed and guess what? Its WORKS! If I need 20 of the wrong part and I want them I am the the customer. Rude , ignorant , told me to F Off! I WILL NEVER SET FOOT near that place. I am happy to drive 60 miles for a business who treats me with decency.

Julie Johnson

I haven’t gotten my parts yet, but I just wanted to brag on this place! I was in a pinch and needed parts for my oven and refrigerator. Jimmy dealt with the situation with ease and kindness. He went the extra mile to order my parts to have them overnighted. Wow! I highly recommend this establishment!

Brandy Stewart

Mary and Jimmie know their stuff. They want to help their customers fix their heating,AC, or other appliance issues and truly care about their customers needs. I know nothing about my furnace and I use weird sounds to try to explain what’s wrong and they are able to figure it out. Extraordinary!

Willy B

Talk about customer service! I went in there to work on an air conditioner and Jimmy started asking questions. Quickly he got me on the RIGHT track vs the train wreck I was heading down! Then it was like class was in session as he started scribbling out wiring instructions. Not only are their prices very fair, but they also do not try to up sell you anything or extras for no reason. I was In way over my head and they took the time to show me how to wire the unit in detail. By far the best customer experience I've ever dealt with at a parts store. I'm a customer for life! If I could have given another star I would.

Timothy N

I have been going to these guys for 20 years. As Ricks the customer service was always top notch and there is no doubt the new owners plan to continue that legacy. I would recommend them hands down for any appliance or HVAC parts and tools you may need.

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