Top notch service. Wound up paying $400 less than the original estimate because the tech, Julian, found that one of the parts he thought needed replacing was just loose. He could have replaced it for the original amount and I would have had no idea. Explained everything thoroughly and was extremely professional throughout his two visits (one to diagnose, one to fix). Excellent across the board. Couldn’t be happier and will be a faithful customer of The Bee from now on.
The technician, Anthony Thomas was awesome! Such a friendly young man who was thorough and informative. I had never used The Bee Heat & AC before, but I will definitely be using them in the future! Did I mention your first visit as a new customer is free?
We live in the mountains in a house that had ducts for heating but no AC. I reached out to The Bee on a Friday afternoon, and by the next Tuesday we had working AC. They responded to my online inquiry the same day Friday, and Howard was out on Saturday to assess and give us a quote. He went through several options for us and we had the final quotes emailed to us on his way out the door. They were able to do the install Monday, and we got an electrician to do the final hook-up Tuesday (I think we got a little lucky with the timing, but it was pretty fantastic). Their quote was reasonable and everyone from their office crew to the installation team were great to work with, professional, and efficient. Being 8.5 months pregnant, it is amazing to be able to flip on the AC and not be sweating all night and not worry about our toddler being too hot. Would definitely recommend.
After collecting quotes from several different HVAC companies I decided to go with The Bee for a new AC. I have a house with vaulted ceilings that presented some challenges and I was really impressed with their commitment to getting it right. After being happy with their service and commutation I hired them to install a new boiler system which is used for heat at my house and was very impressed and happy with the service I received. Adrian, who handles boilers, is top notch. They weren't the cheapest, nor were they they most expensive, but they were committed to doing the job right.
Highly recommend the Bee Heat & AC for any HVAC services needed. From the first time we contacted them to the completed install of our whole home humidifier I was very impressed with the level of service, communication, and attention to detail that was provided. Obed is a great technician and will be definitely be using again in the future for our hvac maintenance!
I called after first getting a quote from a competitor who said the blower was broken. I have a 20 year old system and was already going down a complete replacement path. I called to get a competing quote. The tech asked if he could take a look and found that the capacitor, which is a much cheaper part, was dead and replaced it. His competence and honesty saved me thousands of dollars! I will tell all my friends and come back for all future HVAC needs.
I called The Bee because my furnace quit. Danny came out the same day and did full diagnostic check. Explained everything clearly and I decided on new system. Danny and Anthony came the next morning, worked diligently all day and new HVAC installed and operational by 5. They were punctual, pleasant, efficient, hard working. I would highly recommend them and The Bee. I knew my HVAC was on its last leg, and Danny made the process easy and understandable. Thanks!
I called to get my AC looked at since it was not cooling efficiently, and Obed was able to come out that same evening. Other companies were running several weeks out. The ladies that answered my call were friendly and helpful. I received a text message when Obed was on his way. He arrived promptly and was friendly and knowledgeable. I very much appreciated the prompt and thorough service. He even noticed that there was a crack in my exhaust system and provided a quote right away. Thank you!!
Very friendly when scheduling our first appointment, which was necessary because our AC failed the night before we departed on a trip! They happily scheduled a tech to fix it the morning after our return, on a Sunday! Extremely well organized and informative, from seeing a photo of the tech who was coming to our door to getting text updates prior to his arrival and lots of written and photo documentation afterwards. Their professionalism is through the roof -- we happily signed up for regular maintenance with them because they totally exceeded expectations (as well as our prior experiences with HVAC folks in other locations). We only wish we could give them MORE stars!
Orlando arrived and quickly diagnosed the problem. He needed a part, so he left and returned immediately to finalize repairs. He also gave me excellent insight into how my unit works, the role and source of the water supplies to my system, and things I can do to make sure the system operates correctly. I highly recommend this service.
Sean Keating
Top notch service. Wound up paying $400 less than the original estimate because the tech, Julian, found that one of the parts he thought needed replacing was just loose. He could have replaced it for the original amount and I would have had no idea. Explained everything thoroughly and was extremely professional throughout his two visits (one to diagnose, one to fix). Excellent across the board. Couldn’t be happier and will be a faithful customer of The Bee from now on.
Annika Salinas
The technician, Anthony Thomas was awesome! Such a friendly young man who was thorough and informative. I had never used The Bee Heat & AC before, but I will definitely be using them in the future! Did I mention your first visit as a new customer is free?
Hannah Marlowe
We live in the mountains in a house that had ducts for heating but no AC. I reached out to The Bee on a Friday afternoon, and by the next Tuesday we had working AC. They responded to my online inquiry the same day Friday, and Howard was out on Saturday to assess and give us a quote. He went through several options for us and we had the final quotes emailed to us on his way out the door. They were able to do the install Monday, and we got an electrician to do the final hook-up Tuesday (I think we got a little lucky with the timing, but it was pretty fantastic). Their quote was reasonable and everyone from their office crew to the installation team were great to work with, professional, and efficient. Being 8.5 months pregnant, it is amazing to be able to flip on the AC and not be sweating all night and not worry about our toddler being too hot. Would definitely recommend.
Andrew Anderson
After collecting quotes from several different HVAC companies I decided to go with The Bee for a new AC. I have a house with vaulted ceilings that presented some challenges and I was really impressed with their commitment to getting it right. After being happy with their service and commutation I hired them to install a new boiler system which is used for heat at my house and was very impressed and happy with the service I received. Adrian, who handles boilers, is top notch. They weren't the cheapest, nor were they they most expensive, but they were committed to doing the job right.
Jesse W
Highly recommend the Bee Heat & AC for any HVAC services needed. From the first time we contacted them to the completed install of our whole home humidifier I was very impressed with the level of service, communication, and attention to detail that was provided. Obed is a great technician and will be definitely be using again in the future for our hvac maintenance!
Michael Nelson
I called after first getting a quote from a competitor who said the blower was broken. I have a 20 year old system and was already going down a complete replacement path. I called to get a competing quote. The tech asked if he could take a look and found that the capacitor, which is a much cheaper part, was dead and replaced it. His competence and honesty saved me thousands of dollars! I will tell all my friends and come back for all future HVAC needs.
Laurie Olson
I called The Bee because my furnace quit. Danny came out the same day and did full diagnostic check. Explained everything clearly and I decided on new system. Danny and Anthony came the next morning, worked diligently all day and new HVAC installed and operational by 5. They were punctual, pleasant, efficient, hard working. I would highly recommend them and The Bee. I knew my HVAC was on its last leg, and Danny made the process easy and understandable. Thanks!
Katherine Lee
I called to get my AC looked at since it was not cooling efficiently, and Obed was able to come out that same evening. Other companies were running several weeks out. The ladies that answered my call were friendly and helpful. I received a text message when Obed was on his way. He arrived promptly and was friendly and knowledgeable. I very much appreciated the prompt and thorough service. He even noticed that there was a crack in my exhaust system and provided a quote right away. Thank you!!
Pam Showalter
Very friendly when scheduling our first appointment, which was necessary because our AC failed the night before we departed on a trip! They happily scheduled a tech to fix it the morning after our return, on a Sunday! Extremely well organized and informative, from seeing a photo of the tech who was coming to our door to getting text updates prior to his arrival and lots of written and photo documentation afterwards. Their professionalism is through the roof -- we happily signed up for regular maintenance with them because they totally exceeded expectations (as well as our prior experiences with HVAC folks in other locations). We only wish we could give them MORE stars!
Joe Weiss
Orlando arrived and quickly diagnosed the problem. He needed a part, so he left and returned immediately to finalize repairs. He also gave me excellent insight into how my unit works, the role and source of the water supplies to my system, and things I can do to make sure the system operates correctly. I highly recommend this service.