Very good experience. James was very nice and professional. Figured out the problem (broken relay at outside fan), showed the repair price transparently and fixed it. Everything works fine now and James even spent time to help us order correct replacement AC filters. Great service!
Had a great experience with James. He was on time, was very professional and worked diligently until he pinpointed the issue and resolved it. I’ve used Air Care several times and would definitely recommend them.
James & Javier did an amazing job in our home! They educated us where the issue was and also were super kind around my meetings working from home. Thank you and will use you again!
First of all I love this company. Have used them for several years in various homes. Their customer service, sales, and support are spot on. They are reliable, professional, and most importantly Quality is their #1 aim. Javier explained in detail everything he did at my house showing an in-depth checklist, which is impressive. He truly shows that he takes pride in his position.
Javier inspected my air handler and heat pump system today, including the operation of all of the air vents. He was on time, friendly and helpful. Job was done professionally. Great job.
Javier was on time, very courteous and professional. He explained everything in a clear, concise manner and did a great job We've been using Air Care for several years and have nevertheless been disappointed. I wish every service business conducted themselves like Joey and his staff do.
James came this morn to service our air conditioner! He was extremely polite, efficient, & very helpful by explaining the services he rendered & selling us an adapter to make our conditioner run more economically & longer for its life span! Very positive experience with James!!! Thank you! P Hughes
Great company highly recommend them! From start to finish they were so great to work with!! A few details on how our installation went below.
Prior to installation: We spoke with Chris and referred us to service advisor Roberto. They texted us and advised when they would be approaching with a picture of the advisor, which I appreciated a lot. Roberto took his time answering all our questions, reviewed the space and gave us suggestions on what we wanted. We were set with the mini split from the get go but Roberto gave us a peace of mind in making our decision with all the information he provided. He also took the time to review what the job will entail and gave us a quote right there and then. We were also looking at another quote but ultimately went with Air Care Heating & Cooling because they were all so professional.
During installation: We were given an estimated time of three days to complete the project and they delivered. Bryan, Juan, Eric, and Javier worked on the project and they lived up to the high expectations and professional standards. We had a few questions regarding rebates and they reached out to their branch. We were contacted right away so that they can answer our questions.They were on time every day and advised us when they were about 15 minutes away; this allowed us to get ready. They reviewed everything with us, kept us updated, and always made themselves available for put questions even when they were busy doing the installation. Rain or shine, they showed up to complete the installation and were very respectful.
Overall, we appreciate their great work and highly recommend them to work on your hvac needs.
Technicians Javier and James checked my aircon thoroughly to make sure it's ready for summer use. They did a great job! Cleaned the filter and checked every detail of the aircon. I am very happy with their performance. Thank you!!!
Benedikt Harant
Very good experience. James was very nice and professional. Figured out the problem (broken relay at outside fan), showed the repair price transparently and fixed it. Everything works fine now and James even spent time to help us order correct replacement AC filters. Great service!
Peter Paik
Had a great experience with James. He was on time, was very professional and worked diligently until he pinpointed the issue and resolved it. I’ve used Air Care several times and would definitely recommend them.
Fahad Ahmed
James & Javier did an amazing job in our home! They educated us where the issue was and also were super kind around my meetings working from home. Thank you and will use you again!
Karen Siggins
First of all I love this company. Have used them for several years in various homes. Their customer service, sales, and support are spot on. They are reliable, professional, and most importantly Quality is their #1 aim. Javier explained in detail everything he did at my house showing an in-depth checklist, which is impressive. He truly shows that he takes pride in his position.
Bravo
Michael Boerio
Javier inspected my air handler and heat pump system today, including the operation of all of the air vents. He was on time, friendly and helpful. Job was done professionally. Great job.
Sandy Rosete
Javier was on time, very courteous and professional. He explained everything in a clear, concise manner and did a great job
We've been using Air Care for several years and have nevertheless been disappointed. I wish every service business conducted themselves like Joey and his staff do.
Paula Hughes
James came this morn to service our air conditioner! He was extremely polite, efficient, & very helpful by explaining the services he rendered & selling us an adapter to make our conditioner run more economically & longer for its life span! Very positive experience with James!!! Thank you!
P Hughes
Fatima P
Great company highly recommend them! From start to finish they were so great to work with!! A few details on how our installation went below.
Prior to installation: We spoke with Chris and referred us to service advisor Roberto. They texted us and advised when they would be approaching with a picture of the advisor, which I appreciated a lot. Roberto took his time answering all our questions, reviewed the space and gave us suggestions on what we wanted. We were set with the mini split from the get go but Roberto gave us a peace of mind in making our decision with all the information he provided. He also took the time to review what the job will entail and gave us a quote right there and then. We were also looking at another quote but ultimately went with Air Care Heating & Cooling because they were all so professional.
During installation: We were given an estimated time of three days to complete the project and they delivered. Bryan, Juan, Eric, and Javier worked on the project and they lived up to the high expectations and professional standards. We had a few questions regarding rebates and they reached out to their branch. We were contacted right away so that they can answer our questions.They were on time every day and advised us when they were about 15 minutes away; this allowed us to get ready. They reviewed everything with us, kept us updated, and always made themselves available for put questions even when they were busy doing the installation. Rain or shine, they showed up to complete the installation and were very respectful.
Overall, we appreciate their great work and highly recommend them to work on your hvac needs.
Maria Rangel
Technicians Javier and James checked my aircon thoroughly to make sure it's ready for summer use. They did a great job! Cleaned the filter and checked every detail of the aircon. I am very happy with their performance. Thank you!!!
Anhelia Sanchez
James was very nice and on time and informative
He did a very good performance on his job