Garrett was thorough, efficient, observant and informative. He very clearly explained a change that he recommends for our duct work that will put less strain on the furnace motor and extend its life.
Joe S was a great technician. It didn’t feel like he was trying to sell me anything. He really was there to help keep us cool for the rest of the summer! Now we have peace of mind until our next tune up.
Robb arrived within the given time window. When he first arrived, he removed his shoes, and when he went back out to get his equipment, he came back in with shoe covers before walking onto our carpet. (We always appreciate that.) He worked swiftly and was very friendly and patient with my barking puppy. He is another great representative of a company we’ve been happy to use for the past 5 years.
From consultation to finish, everyone my wife and I encountered at Ray O. Cook was professional. I am so glad we went with this company because of how smooth everything ran, the communication from all sides of the business, and the detailed breakdowns of costs and installation. The 3 man crew(Anthony B., Roy K., and Randy F.) were highly skilled and efficient. They did a great job of cleaning up as well.
Joe did an exceptional job today. Our AC has been out since yesterday. Joe went above and beyond to make sure our system was repaired same day. He did such a great job, I bought the maintenance package. 😊
Excellent company. I called them at 1:30 pm as our storage room had water everywhere on the floor where the ac unit sits. The tech was at our house about 6:00. As this was considered an emergency they fit us in. Very grateful for the service with Ray o cook. Jose the tech was great and got everything working.
Mary Beth Spring
Garrett was thorough, efficient, observant and informative. He very clearly explained a change that he recommends for our duct work that will put less strain on the furnace motor and extend its life.
Paul Petifer
Both technician and engineer were very professional and helpful. Look forward to doing business with them for many years.
Sally Morello
The tech was amazing and knowledgeable . Very informative and professional. This company a little more expensive then all others.
Carlo Salgado
Joe S was a great technician. It didn’t feel like he was trying to sell me anything. He really was there to help keep us cool for the rest of the summer! Now we have peace of mind until our next tune up.
Theresa Orndorff
Robb arrived within the given time window. When he first arrived, he removed his shoes, and when he went back out to get his equipment, he came back in with shoe covers before walking onto our carpet. (We always appreciate that.) He worked swiftly and was very friendly and patient with my barking puppy. He is another great representative of a company we’ve been happy to use for the past 5 years.
Jeff Clegg
From consultation to finish, everyone my wife and I encountered at Ray O. Cook was professional. I am so glad we went with this company because of how smooth everything ran, the communication from all sides of the business, and the detailed breakdowns of costs and installation. The 3 man crew(Anthony B., Roy K., and Randy F.) were highly skilled and efficient. They did a great job of cleaning up as well.
glenda meyers
Michael was professional, friendly, and explained in detail results of his inspection. The price was reasonable and fair !
Susan Stephenson
Joe did an exceptional job today. Our AC has been out since yesterday. Joe went above and beyond to make sure our system was repaired same day. He did such a great job, I bought the maintenance package. 😊
Shannon Radbill
Easy online booking system. Good availability. Good communication. Prompt. Friendly and knowledgeable tech. Will use them for future needs
Reggie Gomez
Excellent company. I called them at 1:30 pm as our storage room
had water everywhere on the floor where the ac unit sits. The tech was at our house about 6:00. As this was considered an emergency they fit us in. Very grateful for the service with Ray o cook.
Jose the tech was great and got everything working.