We have maintenance done on our system twice a year. All the guys that have come out are just the best. They are friendly, professional, knowledgeable. We had Garrett Sinclair today. They all get 5 stars.
All staff members that we had interaction with were friendly, courteous, & efficient. The engineer visited our home & discussed heating & air conditioning that would work for us. Techs arrived on time to replace our heating & ac system; they tested the system after installation, then cleaned up all their mess before they left our home. Excellent experience with Ray O. Cook Heating & Air Company.
A year after installation I continue to be impressed with the services provided by Ray O. Cook. Taylor Johnson just conducted the complimentary 1 year checkup. TJ was professional, knowledgeable and communicated well. The system continues to operate as expected.
Our AC went out on the hottest day on record! Ray O. Cook had the most and highest ratings of all HVAC contractors. We were able to make an appointment for the next day. The technician was communicative with his ETA. The problem was diagnosed and fixed for much less than we anticipated. The AC was working and in a short time our home was cool again. We were offered a discount on a maintenance contract which will allow us to keep our unit running well into the future. This is a very professional and honest business, we recommend them highly.
Beginning to end a great experience with this company. What a wonderfully professional company !! Addl comment: Had a small hiccup discovered when AC was first used. It was handled swiftly and professionally…
Michael B. did a repair on my AC unit. He was fast, efficient, professional, and super knowledgeable. Booking the appointment was also quick and easy. They got back to me really fast and I was able to make an appointment for the next day. I will definitely be recommending Ray O. Cook & Michael for any HVAC repairs or maintenance.
Wanted an independent assessment apart from the service company our home warranty provided. We’re waiting on the home warranty and haven’t decided to go with Ray O yet but would like to. Very impressed by the level of service and time the tech took to help us understand the problem and recommend solutions. Would use and recommend!
Tech was on time, answered my questions and was knowledgeable about my system. I've been impressed with Ray O. Cook techs. Alex, the tech was professional and personable. Easy to talk with.
Vance Koski
We have maintenance done on our system twice a year. All the guys that have come out are just the best. They are friendly, professional, knowledgeable. We had Garrett Sinclair today. They all get 5 stars.
We appreciate you all,
Thank you
The Koski's
Kay Abney
All staff members that we had interaction with were friendly, courteous, & efficient. The engineer visited our home & discussed heating & air conditioning that would work for us. Techs arrived on time to replace our heating & ac system; they tested the system after installation, then cleaned up all their mess before they left our home. Excellent experience with Ray O. Cook Heating & Air Company.
Jeff Duerr
A year after installation I continue to be impressed with the services provided by Ray O. Cook. Taylor Johnson just conducted the complimentary 1 year checkup. TJ was professional, knowledgeable and communicated well. The system continues to operate as expected.
Dana Stieglitz
Our AC went out on the hottest day on record! Ray O. Cook had the most and highest ratings of all HVAC contractors. We were able to make an appointment for the next day. The technician was communicative with his ETA. The problem was diagnosed and fixed for much less than we anticipated. The AC was working and in a short time our home was cool again. We were offered a discount on a maintenance contract which will allow us to keep our unit running well into the future. This is a very professional and honest business, we recommend them highly.
[email protected] rosebud12
Joe did a great job of explaining the repair process and what needed to be done
Lynn Patton
Beginning to end a great experience with this company. What a wonderfully professional company !!
Addl comment: Had a small hiccup discovered when AC was first used. It was handled swiftly and professionally…
Kelsey Nordell
Michael B. did a repair on my AC unit. He was fast, efficient, professional, and super knowledgeable. Booking the appointment was also quick and easy. They got back to me really fast and I was able to make an appointment for the next day. I will definitely be recommending Ray O. Cook & Michael for any HVAC repairs or maintenance.
Cathy Vo
Wanted an independent assessment apart from the service company our home warranty provided. We’re waiting on the home warranty and haven’t decided to go with Ray O yet but would like to. Very impressed by the level of service and time the tech took to help us understand the problem and recommend solutions. Would use and recommend!
Virendra Singh
Bryce did a great job. However, it would be nice if the technician would wear shoes cover when walking over carpets in the house.
Carl Sayles
Tech was on time, answered my questions and was knowledgeable about my system. I've been impressed with Ray O. Cook techs. Alex, the tech was professional and personable. Easy to talk with.