I could not be more pleased with the tram at Gene Burch. They have saved me a few times when I have been in a real pinch (broken boiler, leaking hot water etc). These guys are the best!!
Replaced kitchen faucet this time but i have used them extensively for last 5 years. They are reliable and extremely knowledgeable and trustworthy. I highly recommend.
I had a great experience with Gene Burch! Both Tae and Raul went the extra mile on my behalf and the staff in the office was responsive and professional also. All-pro all around!! Very satisfied customer
On time , professional, friendly and knowledgeable. Great communication skills in describing the issues. Good recommendations on how to repair. Enjoyed the experience.
Raul is great! He came for my annual HVAC maintenance, and he explained everything so well. He identified a rodent problem, and also some ducts that are not properly sealed. He's really knowledgeable, and is a big asset to Gene Burch Plumbing & Heating, whom I've used for many years.
Excellent service! Tae provided great professional service for both our AC and HVAC. He is very knowledgeable, thorough and answered all our questions in a way that we understood. His experience serves his customers well. He is both professional and personable. He always is on time and calls prior to his arrival. Highly recommend Tae and Gene Burch Company.
Great service technician but we were told arrival would be between 12 - 2pm and he arrived around 4:30. We understand that things happen but we also had to set aside the entire afternoon. I'm glad we could.
Liselott Spangberg
I could not be more pleased with the tram at Gene Burch. They have saved me a few times when I have been in a real pinch (broken boiler, leaking hot water etc). These guys are the best!!
Ken Chan
Martin T was on time, he was polite and completed the work efficiently. He even checked CO levels for me.
diana bowes
Replaced kitchen faucet this time but i have used them extensively for last 5 years.
They are reliable and extremely knowledgeable and trustworthy.
I highly recommend.
Tony Gibbons
I had a great experience with Gene Burch! Both Tae and Raul went the extra mile on my behalf and the staff in the office was responsive and professional also. All-pro all around!! Very satisfied customer
Steve Loyd
On time , professional, friendly and knowledgeable. Great communication skills in describing the issues. Good recommendations on how to repair. Enjoyed the experience.
JAn Johnson
David did a very good job investigating my plumbing problem and resolving it. He explained every step to me. Very satisfied
Annette Nibley
Raul is great! He came for my annual HVAC maintenance, and he explained everything so well. He identified a rodent problem, and also some ducts that are not properly sealed. He's really knowledgeable, and is a big asset to Gene Burch Plumbing & Heating, whom I've used for many years.
kathy devich
Excellent service! Tae provided great professional service for both our AC and HVAC. He is very knowledgeable, thorough and answered all our questions in a way that we understood. His experience serves his customers well. He is both professional and personable. He always is on time and calls prior to his arrival. Highly recommend Tae and Gene Burch Company.
Nancy Hughes
Great service technician but we were told arrival would be between 12 - 2pm and he arrived around 4:30. We understand that things happen but we also had to set aside the entire afternoon. I'm glad we could.
Ralph Reyes
Raul and Martin were fantastic. They were professional and courteous. They got the job done well and on time.