We really appreciated Eugene's patience as he dealt with us to get our shower heads and hand shower updated. He was very pleasant even after 5 or 6 trips to our house as we figured out what we needed and ordered the parts. Twice we did not have one piece we needed, so he came back when we did. We persevered together and now have shining new shower heads that work great thanks to Eugene's professional installation.
David was on time, completed the crawl space plumbing repair in under two hours. Once again— the best aspect of his trained professionalism was clearly explaining what the problems were without talking down to the client. He also explained options for another challenge which we will deal with later. His associate, Jaime, was also professional, courteous, and friendly.
The team of Gene Burch has done extensive work at my home, from installing and prepping the home for natural gas, routing new pipes, to an amazing energy saving gas boiler, including heating and AC including new ducts, and even a great water filter. Their team is super professional and the quality of work is a work of art. Their entire team is super responsive and great to work with (Maria, Freddy, Ivan etc). Super happy with their work.
Sergio was on time, friendly, knowledgeable, professional. Answered all my (many ) questions. Installed a new thermostat, diagnosed issue, serviced furnace. All in, a great experience. Highly recommend.
Anne Leonard
We really appreciated Eugene's patience as he dealt with us to get our shower heads and hand shower updated. He was very pleasant even after 5 or 6 trips to our house as we figured out what we needed and ordered the parts. Twice we did not have one piece we needed, so he came back when we did. We persevered together and now have shining new shower heads that work great thanks to Eugene's professional installation.
Michael
Alfredo is great! Very professional, knowledgeable and friendly. He was able to quickly diagnose and fix the two problems. Highly recommend him!
Shirley Johnson
Sergio was great. On time, professional and friendly. He represents great customer service!
Carolina Challenger
Tae H. was very nice and friendly. He knew what the problem right away and showed me what to do when it happened again.
Judith O'Rourke
David was on time, completed the crawl space plumbing repair in under two hours. Once again— the best aspect of his trained professionalism was clearly explaining what the problems were without talking down to the client. He also explained options for another challenge which we will deal with later. His associate, Jaime, was also professional, courteous, and friendly.
Dori Crawford
Very pleased with David’s diagnosis of the plumbing problem, his resolution, and his professionalism. We will certainly use Burch Plumbing again.
CJ
Sergio did a fantastic job fixing my heater. Will definitely use them in the future.
David Wright
The team of Gene Burch has done extensive work at my home, from installing and prepping the home for natural gas, routing new pipes, to an amazing energy saving gas boiler, including heating and AC including new ducts, and even a great water filter. Their team is super professional and the quality of work is a work of art. Their entire team is super responsive and great to work with (Maria, Freddy, Ivan etc). Super happy with their work.
Cat Collins
Sergio was on time, friendly, knowledgeable, professional. Answered all my (many ) questions. Installed a new thermostat, diagnosed issue, serviced furnace.
All in, a great experience. Highly recommend.
catherine eliaser
The men were very friendly, helpful, professional and did a great job.