Indoor Quality Services

It happens. The AC stops working when it’s 104 outside and a heat wave is on it’s way. But who was working today was Angel. He arrived after hours and worked for an hour on a hot roof in extreme heat. He was kind and courteous, and did a thorough examination of what needed to be serviced. Indoor Quality Services was here last year to do a service for pre-winter heating, and another one of their courteous professionals worked on the unit. I would recommend them highly. Thank you again, Angel, for making my life and home more comfortable!

I wish I could give 0 NO stars This company tried to charge me $7000 out of pocket, with home warranty insurance. NOT even trying to repair the leak first before trying to order a whole new coil unit along with tagging on all kinds of modifications, leading up to a cost of $7000. I had a local air conditioning company with a second opinion from my homeowners insurance come in and fix the leak $125. This company practice is in bad faith. I’m a nurse of almost 20 years and I wonder how many people they do that to and take their money. I asked for a callback on numerous occasions, and nobody called me back— I will be writing a letter to the BBB.

Cody and his team did a great job! Professional, timely, trustworthy, and truthful. They made valid recommendations and pointed out what wasn't needed with thorough explanations so we would understand the reasons behind the decisions and why it was best for our comfort. After 4 other quotes, theirs was by far the best quality for the price. Thank you, team!

I was able to get a very quick inspection. Our heater went out and the technician arrived the next day. He was very polite, professional, and knowledgeable and fixed our heating unit.

So heater went out of course right when it gets cold called AHS first was sent to not a good company based on reviews and so i asked to change sooo glad I did.. I had to wait a week for them due to been soo busy but let me tell you it was worth the wait.!!. The front staff really nice always kept me infoemed amd Angel the tech he was soo professional amd kind and knew what was wrong and had the part in van and fixed it in a flash. I cant tell you how good it felt to feel heat today and now a warm night. Thank you indoor quality services local home grown company.. Tell AHS they are your preferred contractor HVAC you wont be disappointed...Angel needs a raise he was amazing!!Thanks again.😊

2-10 Home buyer warranty assign this company. Technician very unprofessional. He came to my house and left without doing any thing. He didn't do any work and never send any report, comment or call me about the AC issue that he inspected at my house. I don't know if this person is a technician or not. On 12/17 a person from Indoor Quality Services called me many times to ask $75. I won't pay for service when a non technical person come to my house and left without work or sending out report about the issue. I will submit complain to California consumer affairs about this scammer.

Great service this morning.
Tim called in the morning and gave me an estimated arrival time and he was early! Very efficient service and he was a top notch when it came to answering all of my questions.
The repair was done in a timely matter.
I live in the mountains and it is hard to get good providers to work on things. This company is GREAT!
I know with all of the hot weather it is hard to get someone to come out and work on air conditioners. I have American Home Shields and this is the first time I have used Indoor Quality Services. They are the best! Tim knew all about my unit and gave me pointers on the upkeep! I will definitely always call this company from now on.
The gal , Melody in the office was also friendly when she called to set up the appointment. She worked with me to see the best day and time to come. I would give this company 5 stars plus!!!!

Alex and Taylor were outstanding and looking fwd to more service in the future

We have been without AC since July 4th and our landlord went through his home warranty insurance and was told no one can come out till a week later. The person claimed it was fixed. By 2pm i received a call from my son that the house wasn't cooling down, that in fact the temperature was going up. They cam back out and said it was the internal fan and that it was not covered by the insurance and they would call our landlord. That was Tuesday 12th and by Thursday the 14th we contacted our landlord and he asked how the AC was doing and he was informed of what was said. Our landlord called and they stated that it was approved by the insurance and they were just waiting for the part. We went the whole weekend without AC and by monday still nothing. As of today Tuesday the 19th 2wks with no AC and our landlord called your company with no response on when they will get out here to fix it.

We needed our AC fixed urgently, I called outside of office hours expressing the urgency due to events happening soon and they got back to us assuring me that I will be contacted. Sure enough I got contacted and we set up the next available appointment. Matthew was our technician and he did a wonderful thorough examination of our Unit. He was extremely knowledgeable, nice, professional, and he stayed for about 2 hours trying to fix the issue as much as he could. I will definitely use them again when needed.