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Indoor Quality Services Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Edward St. Louis

Tim Tuttle was very thorough with his diagnoses of my air conditioning unit and showed up right on schedule. He found and fixed my problem within an hour and had my home cooled down in the hottest part of the summer. I’ve had many different air conditioning companies work on my unit in the 17 I have owned my home. Tim from Indoor Quality Service gets an A+ For his knowledge and workmanship and his experience was very noticeable.

Jacob Sievers

Tim was very helpful in a quick fashion on a holiday schedule. I did like his demeanor and careful explanation of what is possible and what will get us by.
Explained the details of our home warranty in a clear and satisfying manner.

I feel confrotable with his advise. Thank you Tim.

Chirag Rajyaguru

This company does not care about customer service or my pregnant wife and can not seem to fix our AC problem.

Our home insurance company contracted IQS to fix our AC. I got in touch with them letting them know I need them to come ASAP as my wife is pregnant and that I think the indoor blower fan is not working. Initially they came to our home and charged $200 to fix our AC reporting that the problem was a dirty coil and coolant. The AC unit seemed to be mildly improved but then stopped working all together. I called them back and it has now been almost 2 months and our AC unit is still not fixed. My very pregnant wife is severely uncomfortable to the point she started crying. This company can not accommodate coming to our home to fix our unit unless its on their time and on their terms. They could careless about how my wife feels. Thank god we have a few more weeks until our new born is here and I will be finding another company asap.

Addendum: Google will not allow me to post a new comment, but in a response to yours... I understand that your employees health is a concern and I in no way expect anyone to work mid-day in the heat. That being said, my insurance put me in touch with a second company who after hearing our situation came within a few hours! They did not have an early morning or evening opening for days, but decided to come mid-day to help us out. If your "customers are extremely important," I would think you would have found a way to remedy a problem you were not able to fix the first time even if it meant working outside your usual business hours. They were even open to coming in the evening to help which I asked if your company could do but was told no. So the way I see it, one company seemed to be extremely understanding of the health hazards of a very pregnant woman in the Fresno heat and yours company did not. I do hope you change your approach for others in the future.

Tara JOnes

Hi I never right reviews but today I will. I own a Hair salon in Fresno and one of my AC units was not working . I called and not being a customer of theirs I thought it may take a few days for them to get to me . Within a hour Tim was at my salon and had it fixed in no time at all. I was very impressed with his customer service. We will definitely use this company for all future repairs .

Thank you

John S

Fantastic service. They came out the same day that they called to verify my warranty claim. The technician was friendly and knowledgeable. He was able to fix my heater on the spot. I was very impressed at how efficient everyone at Indoor Quality Services was. I would highly recommend them.

Steve Feaster

Angel was great. This was my third inspection. First wanted mega bucks second said no issue. Angel spent more time inspecting than the first two combined. Found no major issue but unit is old. Because of the honesty I will get an estimate from you guys this spring. I just hope who gives me the estimate is as honest as angel

Victor Calderon

I submitted my request with AHS on Friday for our heater and received a call from Indoor Quality Services early Monday letting me know they had an available time slot the same morning. I accepted the appointment and received a follow-up call from their technician Matthew when he was on his way. Matthew and his partner arrived promptly and narrowed the issue done quickly. They returned the next morning to install the parts and the system was back up and running. Matthew was extremely professional and kept me updated as he was troubleshooting the problem. I would recommend Indoor Quality Services to anyone in the Valley. Thank you!

Kyle Allington

They wanted 100% of the invoice paid prior to any work being done. Not just that, they wanted 100% paid before they would even put me on their schedule! Only reason this is a 2 star is because the technician (Ismiel) that came out to assess my system did a great job.

sandy sirias

I needed my air conditioning serviced and Indoor Quality Service delivered way beyond expectation. The technician Tim was very knowledgable and professional. I ended signing up for yearly maintenance with them. Great Job Tim!

B. Brad Spitz

I had a very positive experience with this company. Tim and his team installed a very high-end air conditioning and heating system with a two stage compressor for efficiency and a four zone system for added efficiency, convenience and comfort . The four zones can’t be controlled by an app on my phone for convenience… It’s actually very cool. The job was done efficiently and in a timely manner and everything is currently up and running quite well. … Loving the new system!

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