Highly recommend Edward H. From Nexgen. Professional and arrived on time as scheduled. I've had other technicians from other companies maintenance my equipment but Edward did a through job. I will use nexgen for all my hvac needs. Thank you Edward!
Can't say enough about Jesse's professionalism and knowledge. We had a water main leak and called NexGen. Jesse showed up as promised and assessed the situation. He was able to give me an estimate and options for repairing the leak and other issues that were found. Jesse was able to explain all my options and answered all my questions about the repairs and the pricing. He explained what he was going to do and why. Jesse got started on the job that day and was finished by the next. That was replacing the entire water main and gas main to code (and pulling the permits). I would recommend Jesse and his crew anytime. Very knowledgeable and professional!
Edward H. performed and excellent service checking my outside condenser, and furnace and discovered that the heat exchanger for the unit was an older model and did not have the optimum orientation. He also recommended a new insulation tube for the condenser and HVAC equipment well for those who are not well-versed in the nomenclature. I will definitely recommend Nexgen and Edward specifically for your HVAC needs! Great job Edward!!!
Will definitely use this company again. Patrick Higgins arrived on time and was very professional. I also appreciated his honesty. Don't get this kind of customer service anymore, great company to work with.
My technician, Edward H , did a awesome job. My AC was not turning on,He found out that the motor had went out and replaced my motor. I really appreciate his persistent help to resolve my issue. Thank you Edward.
Called for a clogged sink/garbage disposal and they had someone out here within 1/2 hour. The technician, Casey, was very thorough, friendly, and professional. Not only was he able to fix our problem quickly, He gave great suggestions on how to keep up our maintenance in other systems. Very impressed and highly satisfied with fast response time and knowledgeable, friendly technician. Casey went above and beyond.
Edward H. came out today to service our air conditioner. He was on-time, professional, and did a great job. He also explained information about the AC system and and made recommendations. I would definitely use Edward H. and Nexgen for all my HVAC needs in the future.
Roger, we haven't experienced the great customer service you provided in a long time. Along with the professional approach you took to complete our repair the fact that you explained the details and took the time to show the proper function of the unit after completion made us feel very comfortable. My family and I thank you and will definitely be using you for any future maintenance or repairs. A+
Amazing customer service from making the 1st call, setting the appoint & the Service Tech immediately was able to fix the problem quickly. The prices were reasonable. I have already told 2 friends...I encourage you to use NEX GEN for plumbing services!
Jaime Alejo
Highly recommend Edward H. From Nexgen. Professional and arrived on time as scheduled. I've had other technicians from other companies maintenance my equipment but Edward did a through job. I will use nexgen for all my hvac needs. Thank you Edward!
David Andrecht
Can't say enough about Jesse's professionalism and knowledge. We had a water main leak and called NexGen. Jesse showed up as promised and assessed the situation. He was able to give me an estimate and options for repairing the leak and other issues that were found. Jesse was able to explain all my options and answered all my questions about the repairs and the pricing. He explained what he was going to do and why. Jesse got started on the job that day and was finished by the next. That was replacing the entire water main and gas main to code (and pulling the permits). I would recommend Jesse and his crew anytime. Very knowledgeable and professional!
Joel Ashby
Edward H. performed and excellent service checking my outside condenser, and furnace and discovered that the heat exchanger for the unit was an older model and did not have the optimum orientation. He also recommended a new insulation tube for the condenser and HVAC equipment well for those who are not well-versed in the nomenclature. I will definitely recommend Nexgen and Edward specifically for your HVAC needs! Great job Edward!!!
Kim B
Will definitely use this company again. Patrick Higgins arrived on time and was very professional. I also appreciated his honesty.
Don't get this kind of customer service anymore, great company to work with.
Jonathan Abebe
I need a quick fix, and they came through on short notice to fix the problem. Noah was very professional and did an amazing job.
Clarissa Vandyke
My technician, Edward H , did a awesome job. My AC was not turning on,He found out that the motor had went out and replaced my motor. I really appreciate his persistent help to resolve my issue. Thank you Edward.
Mark Sinclair
Called for a clogged sink/garbage disposal and they had someone out here within 1/2 hour. The technician, Casey, was very thorough, friendly, and professional. Not only was he able to fix our problem quickly, He gave great suggestions on how to keep up our maintenance in other systems.
Very impressed and highly satisfied with fast response time and knowledgeable, friendly technician. Casey went above and beyond.
DEJUAN HARRIS
Edward H. came out today to service our air conditioner. He was on-time, professional, and did a great job. He also explained information about the AC system and and made recommendations. I would definitely use Edward H. and Nexgen for all my HVAC needs in the future.
Jennifer Herrera
Roger, we haven't experienced the great customer service you provided in a long time. Along with the professional approach you took to complete our repair the fact that you explained the details and took the time to show the proper function of the unit after completion made us feel very comfortable. My family and I thank you and will definitely be using you for any future maintenance or repairs. A+
michelle buoniconti
Amazing customer service from making the 1st call, setting the appoint & the Service Tech immediately was able to fix the problem quickly. The prices were reasonable. I have already told 2 friends...I encourage you to use NEX GEN for plumbing services!