Blue Diamond Heating and Air

Right when I thought our company had excellent customer service. I know how to do the work but our company is very busy. Devon was spot on with his testing. he went so far as to Jerry rig it to prove it was the motherboard. I have four of their business cards if anybody wants one!

Service repair man Charles was very professional explained everything that he did and were very pleased with his work we definitely rate him a 10

Brian was prompt and professional. Did a great job on important ducting work we needed done for our business.
Highly recommend!

It was a phenomenal experience working with this business. The person who took the call to book my appointment was extremely courteous and found a time that met my needs. My Service Tech, Charles Jones, was very professional and did a fantastic job explaining why my unit was not working properly. He gave me my options and broke down their differences which made my decision on how to go about repairing my system effortless. Thank you very much, it was an absolute pleasure doing business with Blue Diamond Heating and Air Conditioning. I will 100% use their service again and will be sure to recommend them to family and friends who are in need of HVAC services!!!

When my original HVAC supplier cancelled on me after I had waited 3 weeks for my appointment, I remembered that a friend had just recommended Donovan at Blue Diamond. I was able to get an appointment for a consult in two days, and the new unit within the week.
Donovan explained my options on a repair vs replacement, and the economics of both. He gave me all the information I needed to make an informed decision, and I knew nothing about AC when we started. Or about how it tied into my heater, which had been replaced two years ago. In the end I decided to replace His installers Brandon and Justin were professional, took great care of my property, cleaned up after themselves..everything you look for in contractors working on your property. They didn't even seem to mind my dog walking around and inspecting their work every hour. A super nice group of young guys starting out that know their stuff ! You will be glad you used them. And you can book appointment yourself on their web site!

Brian is a very capable technician, and important to me, was eager to explain what and why each step of his repair to my heat pump was needed.

When our AC started dying last August (2020) I contacted several companies for repair estimates, all said the system was terminal and that it needed to be replaced but it managed to make it through the summer. In February I decided to get the system replaced before summer hit. I got several estimates and also called Blue Diamond because I remembered Brian from when he came out for the repair estimate. Brian was very easy to deal with and he took the time to discuss all my options, unlike some of the others that I felt were pressuring me to make an immediate decision. Brian’s estimate was spot on and we decided on a Bosch system. Installation was a breeze, Brandon & Justin did a great job and all my special requests were accommodated without question, awesome work. When I had trouble figuring out how to use the wifi thermostat Donavan came over on his Saturday day off (sorry your brisket burned) and helped me sort out the problem. I’m writing this during the first heatwave of the summer and the system is performing awesome, so quiet and efficient. All in all top notch service from Blue Diamond!

I found Blue Diamond after the manufacturer gave me a list of certified qualified air conditioning technicians. I researched and found they had all good reviews, A+ rating with the BBB, no issues or complaints with the State contractor board. I was able to schedule an estimate with Brian in a few days. We were so impressed with his assestment and ability to provide us an estimate that same day! We did not hesitate when we saw how soon we were able to schedule our new a/c installation with city permits. We have our a/c unit now, a week later from calling Blue Diamond. We are happy customers. The crew did an amazing job. They are professional and do a great job. Clean workers too, using drop cloths, and cleaning up when done. No complaints! Thanks Blue Diamond!! Exceptional service!

Donavan was great. He is very knowledgable and very professional. He answered all my questions and provided excellent service. I highly recommend Blue Dimond.

Donavan was professional time and knowledgeable. Overall a great company and technician to use for AC work.