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Blue Diamond Heating and Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Del Raymond, Realtor

Donovan squeezed us in during what I imagine was already a busy week for him and his crew. Thank God he did! He arrived on time with his mask and booties ☺️. He walked us through the issue, gave us advice on how to improve the quality of circulation throughout our home. Problem solved! We now have a cool house again. He is trustworthy, provides excellent customer service and does a great job. I’d call him and his team back again, if needed. I’ve also referred him to a couple of friends who have had a similar service experience.

sdflipper743

Awesome service, explained issues, up front and honest. How often can you say this? Not, very often, so very happy to have found them. Thanks Kevin Myers, great referral, appreciate businesses who share excellent competitors. Thank you Donovan, excellent service.

John Jackson

Brian with Blue Diamond came exactly on time, was well dressed and professional, he explained what was wrong and showed me why, then he clearly went over all the different options with me. He did a great job and charged a fair price for his work. I highly recommend.

Violet Bassett-Mathy

Donovan was extremely professional and talented in his field. He has state of the art diagnostic equipment and fully understands how to use it. I was very impressed and satisfied with his work. I would highly recommend this company!

Matt Fasig

If you need A/C repairs and/or service YOU MUST GIVE THIS COMPANY A CALL!!! One of the most important elements in a technical (and expensive) field such as HVAC is trust. My wife and I turned on our A/C when it got hot out only to have no cold air blowing from the vents. Started calling around to A/C companies and setting up diagnostic visits. First company that came out checked my condenser and told me my compressor was faulty. My system uses R-22 so the recommended repair was a whole new system for $10K!!! My next call was to a co-worker who just recently purchased a house and had her A/C system replaced. She discovered Blue Diamond and they not only were the best price, but their quality and professionalism were excellent. I called Blue Diamond and Brian was courteous and professional. He came out to my house the very next day (on a Saturday). This was awesome because many places I called were telling me it would be 1-2 weeks before somebody came out. When Brian got here I was already convinced I needed a whole system, but instead of simply quoting me and taking advantage of the situation, he did his diligence, checked my system, and discovered a faulty capacitor. His inspection was far more thorough than the first technician who came out, and I could tell he (Brian) was an expert at this. I am lucky he did verify, because guess what.... it was a bad capacitor! A $100 part (both capacitors were bad) was preventing my A/C from starting. I a SO HAPPY I CALLED BLUE DIAMOND!!! I even asked him if I needed a system re-charge and after looking at my pressures and system he said it was not needed (TRUST!!!!!). I paid a very reasonable price for good quality work and he was done in an hour. I could not be happier. BTW, my co-worker did have a whole system replaced by Blue Diamond and they were significantly less expensive than the other quotes she received and she said the work they performed for her was excellent!!!

Bottom line, if you need HVAC (Heating, Ventilation, & Air Conditioning) service or repairs you need to give Blue Diamond a try!!!!!

Jessie Swanstrom

Donovan came out to do a tune-up of my A/C and to make sure it was running ok since it has not been checked in a long time.
Donovan was very pleasant to work with and explained what he was doing and why. I have an older central air system so he made a couple of recommendations that would keep the system running better and last a few years longer. No hard sell. He will return later when its cooler to check out the heating.
I highly recommend Blue Diamond Heating & Air.

Deborah Adamson

Donovan was great! I need my heater inspected quickly and the pilot light lit. He was very friendly, thorough, and professional. He went above and beyond to make sure everything was working properly. I highly recommend him and Blue Diamond!

J Fanz

These guys are great!!! Donovan and Brian are professionals. Had a brand new AC installed and I couldn't be more happy with how everything worked out. They were responsive, easy to talk to, very friendly, and came the same day to fix my AC! Thank you both!! Will be recommending to family and friends!!

D SJ

Called three other places, one no return call, one no answer, one 8 days out. Brian at Blue Diamond answered the phone, had an open slot the next day and a super reasonable $69 diagnostic fee which was waived after repair.

He was spot on with the diagnosis and communicated my options and cost very well. On time, professional, courteous, experienced, helpful. Thank you Brian,you were everything a person hopes for when hiring a service professional!

Silvia Dyer

Charles was punctual and did an excellent work with our A/C system repairs.... explaining each detail as need it. We're very happy with the prompt results!

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