One of the best, most professional companies I have worked with. I have a bar in Scottsdale and these guys have helped a small business with the most fair and honest assessment. Very impressed and would recommend to anyone 🙌🏼
Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!
These guys just replaced a 18 year old A/C unit on one of the hottest days of the year and I'll say they were some of the most professional and industrious repairmen that I've ever seen. My house has never felt more comfortable than it has since they replaced my old unit with this new unit. They did an excellent job. If you don't use this company you'll be doing yourself a disservice. They're great!
Jarrod and Tim were awesome! Quick and efficient, explained everything in detail and answered all my questions. Fact HVAC will be requested at every single one of my service calls through home warranty and they will be my go to for maintenance. I'm an extremely forgetful person and would forget to schedule my routine service and maintenance but Fact HVAC sends reminders during service season and make it extremely easy to schedule online. Appointments were available as soon as next day and throughout the day. I cannot say enough good things about Fact HVAC and their staff! I am one extremely satisfied customer!
Jonathan did a good job very personable & professional. We appreciated his detailed information as to what he did & the current condition of our units. We will be happy with his job.
They started out just great, the price was competitive and the available install date worked for us. The installers were friendly and clean.
My rating is a 3 due to the owner not returning 3:texts and 2 voice mails in a 3 week period. He agreed to provide us with the necessary rebate forms filled out and ready to turn into our service provider. We are still waiting and out the $200.00 rebate.
When we were purchasing the A/C he boasted on the customer service during and after the sale. I guess our expectations exceed his.
Our technician was very friendly and efficient in evaluating our AC and doing the needed repair. I was also impressed that they could schedule us within a week (for a non-emergent issue). We will definitely use FACT again and recommend to our neighbors!
The appointment process was easy. I received a reminder and texts on the technicians status. Technician was prompt, friendly, knowledgeable, and arrived during service window. He explained the process and reviewed results with me
From start to finish the Technicians Edgar and Richard We're excellent at their job they explained everything before doing it. I highly recommend Fact HVAC for all your air conditioning and heating problems. Thank You for your wonderful work!
Joshua Snyder
One of the best, most professional companies I have worked with. I have a bar in Scottsdale and these guys have helped a small business with the most fair and honest assessment. Very impressed and would recommend to anyone 🙌🏼
Kathy Wheeler
Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!
Lisa White
Richard gave great service..came in and did what he needed to do..very professional.
roaddog7
These guys just replaced a 18 year old A/C unit on one of the hottest days of the year and I'll say they were some of the most professional and industrious repairmen that I've ever seen. My house has never felt more comfortable than it has since they replaced my old unit with this new unit. They did an excellent job. If you don't use this company you'll be doing yourself a disservice. They're great!
Janina Sandoval
Jarrod and Tim were awesome! Quick and efficient, explained everything in detail and answered all my questions. Fact HVAC will be requested at every single one of my service calls through home warranty and they will be my go to for maintenance. I'm an extremely forgetful person and would forget to schedule my routine service and maintenance but Fact HVAC sends reminders during service season and make it extremely easy to schedule online. Appointments were available as soon as next day and throughout the day. I cannot say enough good things about Fact HVAC and their staff! I am one extremely satisfied customer!
Jill Ehle
Jonathan did a good job very personable & professional. We appreciated his detailed information as to what he did & the current condition of our units. We will be happy with his job.
Ronald Kemp
They started out just great, the price was competitive and the available install date worked for us.
The installers were friendly and clean.
My rating is a 3 due to the owner not returning 3:texts and 2 voice mails in a 3 week period.
He agreed to provide us with the necessary rebate forms filled out and ready to turn into our service provider.
We are still waiting and out the $200.00 rebate.
When we were purchasing the A/C he boasted on the customer service during and after the sale.
I guess our expectations exceed his.
Jenna Roller
Our technician was very friendly and efficient in evaluating our AC and doing the needed repair. I was also impressed that they could schedule us within a week (for a non-emergent issue). We will definitely use FACT again and recommend to our neighbors!
Kim Nelson
The appointment process was easy. I received a reminder and texts on the technicians status. Technician was prompt, friendly, knowledgeable, and arrived during service window. He explained the process and reviewed results with me
Tina Fleming
From start to finish the Technicians Edgar and Richard We're excellent at their job they explained everything before doing it. I highly recommend Fact HVAC for all your air conditioning and heating problems. Thank You for your wonderful work!