Service Pros Plumbing Heating & Cooling

HVAC A/C repair on my 28 year old system. Ok ya it is old but till this year the hottest in Arizona history my A/C worked great. I have had two other companys out and my unit work for a bit but down again. I called service pros to really get a second opinion. Bob knew what he was doing, took my outside unit completely apart and cleand the coils on the outside. Replace a part that had been replaced two weeks before and was the wrong size for my old A/C unit. Bob put in correct part and my air has never run this cool. I mean the air would come down but not like this. Outside temp over 110F air flowing outside out of air handler was 61F Wow cooled down my house fast. Thanks Bob! Other place wanted 3000 to move forward, Bob did it all for under 600. Sometime you just need somebody to tell you the truth and not what they can sell you. Service pros from now on. That's my story! Its all true. Ask Bob!

Update! April 2021. Service Pros is back. Replaced both 28 year old A/C units in Main house with a 5 ton split unit and one in my small casita guest house with a 2.5 ton split unit. Out with the old in with the new. Service Pros does it all! They Poured a new concrete pad for the main house A/C unit, they used 17 bags of concrete. In addition to that they upgraded my duct work where needed. After 28 years it was needed and they did it. In the casita the insulation was very thin so yes, they blow in bags and bags of new insulation. Service Pros can do it all! I did not need 3 or 4 companies to do this, they had the people and know how to get the job done right. These guy's are unbelievably! and at a very fair price. They kept me in the loop on everything, ever step of the way. Thanks Service Pro's for everything you have done for me! My new Trane A/C units, both rated at 18 seer, and whisper quiet both indoors and out, with a 10 year warranty coverage. Wow, who today does all that? For me that is Service Pros. I can not thank you enough.

I've lived in Tempe, AZ for close to 40 years and have never had a great experience with a plumber. I've resorted in using my Handy man John Austin ,Whose been great but a slab leak needed an expert and Mike @ ServPro(the team that dried my house up) told be about Bob Newsome and he's company Service Pros. How he'd been in the business for 30 years and ALWAYS took great care in making the homeowner happy (fair price). Since I had to pay for the Plumbing repairs and Mike spoke so highly of them, I called them and Tony was out that afternoon and told that a re-piping needed to be done on my Hot water line.. He would not repair a weak line under my concrete slab because it would FAIL again somewhere else.. He was direct with me..Stating that it was going to be a lot of work. He'd cut into the wall, locate the Loop , and find the next Loop in the house..under the Kitchen cabinet or the Hall Bath wall or Cabinet.cut all the lines in both Areas and the one that drained would need to be Re-piped ..It took me a couple of hours to mentally see the process.. I begrudgingly agreed to getting a quote..As Tony was leaving he took pictures of the entire house..About an hour later I received an itemized quote for re-piping with PEX. Work started 2 days later and Tony was here @ 8AM. I forgot to mention that I have a Flat Roof and its August and 115 is about right..Tony is a very exceptional individual. He's wicked smart and a hard worker..He assist each step to minimise opening up walls and avoid damaging anything. Cleaned as he worked..Laid down tarps over where he needed to cut ceiling holes..(4 in total) Fed the PEX lines carefully fished through the ceiling joust , which is no more than 30 ins.wide with all that blown-in insulation.. By 5 pm I had Hot water and no leaks..Everything was cleaned up and dry..Bob followed up to be sure all was great. Every contractor i've had work on my home has left some sort of Mess.. Tony left my place a little cleaner!! Nice!

These guys really care!! Bob took the time to explain and show me my A/C issue and did the repair in about a hour. We used service pros at my business as well and have had a great experience there as well.

We use Service Pros at our school for air conditioning and plumbing needs as they do it all. The technicians are professional and willing to explain what they are doing. Based on this experience, I asked them to perform seasonal maintenance on my two home units. Rodney checked everything with recommendations of what else would need done. Only one unit needed cleaning but it sits under an ash tree. The other unit was in great shape. Not bad for 10 years. My Thanks to Service Pros for being honest, professional, and keeping costs down for both personal and at our school.

If you are in need of an honest, efficient and knowledgeable AC repair company, look no further. I cannot say enough good things about Service Pros. We have a very old unit that stopped working in the middle of a "heat advisory" in Phoenix. Service Pros sent out a tech immediately (it was in the evening on a Friday) and he was determined to fix the unit; I was so worried I was going to have to buy a new one. He took it apart and rebuilt a lot of it. It took him a couple hours but he in the end, it was working again. I suspect other companies would have told me it was hopeless and would have tried to sell me another unit. I am so glad I called Service Pros.

*update* I continue to use this company for all my AC and my plumbing needs on both our home and our rental property. They keep fixing both of my old AC units, saving me from having to purchase a new one. I don’t even think twice about who I’m going call when I have an AC or plumbing problem. Service Pros is saved in my phone as a contact. It is refreshing to know they are only a phone call away, will be prompt, responsive, courteous, reliable, and honest. As a single mom, knowing that brings incredible peace of mind. Thank you, Service Pros! Thank you, Bob and all your staff from the office to all your technicians!

We needed a new hot water heater and Bob walked us through all of our options. There was no pressure to buy or sign on the dotted line. Once we made our choice, we booked the appointment. Our Tech, Tony, arrived an hour early. He worked efficiently and had our new hot water heater installed in an hour! The unit is working well and we are very happy with the service from beginning to end of this installation. We would highly recommend Service Pros!

Five stars! We are new homeowners and had a plumbing issue. We contacted Service Pros and what we thought was a simple fix was actually a much more severe plumbing problem. We had roots growing into our pipes. Luckily Service Pros was able to identify where the issue was coming from, they sent out a couple of their plumbers to do the extensive work, and fixed the issue.

We had a great experience with the staff - Samantha, Dave, Tony, Travis, and Bob (owner) were all very professional, courteous, and empathetic. We appreciate the honesty and integrity of Service Pros and their staff. They stand behind their work. We would absolutely use Service Pros again if future work is needed.

Bought my first house last December and of course the A/C goes out my first summer. Scheduled a same day appointment and had a tech out right on time. Once on the roof I got a call from the tech to explain what was needed and the cost. All my parts we on the truck and the ac was blowing cold in about an hour and a half. Having no A/C is no fun but service pros got me cool asap.

These guys are great! My main drainage line backed-up one evening. I called Service Pros and got the after hours answering service. Told her about my issue and she had the plumber call me directly within a few minutes. The plumber (Darren) told me what to do to get us through the night and be able to use the toilets and water. He was at my home the very next morning at 6am to snake the line and replace the gasket on the toilet. I have used Service Pros a few times and you can tell that they really care about their customers and providing great service. I highly recommend them.

We have used Service Pros over several years and for several different services. They have always responded quickly and fixed our problems. In addition, we have never had a bad technician from Service Pros. They are all clear in communicating what they are doing and why, get right to it and are easy to deal with. Good people. Can't say enough about Service Pros. They are the service people that when you find them you just say, "Praise God, we don't have to worry about who to contact with our plumbing problems ever again."