Collins Commercial Services

One of the best plumbing services I have had! Eric called and said he was on his way and would be there in 10 min. Even though I asked for a 30 minute call due to rush hour, etc., he immediately said I can wait for you or if you don't mind I will go to my next job and come back your way. I agreed but he was still able to come over within the time frame even after moving one person ahead! Super nice...asked questions...and went to work. He explained everything he was doing as I checked in on him from time to time to see if he needed anything. Less than an hour later, job finished, drain running well and life is better. Eric was super nice and left absolutely no mess behind! Bravo!

Jason and Eric were courteous, professional, and extremely knowledgeable. Collins Commercial responded very quickly for our need of a new water heater and replaced it and got it working the next day. We highly recommend Collins Commercial for any of your plumbing or AC needs!! Extremely satisfied customer :)

Brian H., our Technician, was amazing. He arrived right on time, fixed our toilet very quickly and was professional and kind.
I would definitely use this company again! Thank you.

I had a clogged sink and the water wouldn't drain. I called my Home Warranty co. who called Collins last night. Collins called me before 9:30am to schedule an appointment. The tech was scheduled to come between 11:00 am and 3:00pm. Brian arrived at 11:00!! He fixed the clog, tested the disposal and the dishwasher to ensure everything was working properly. He was efficient and polite.
Having worked with several plumbers over the past year, I found Collins to be the best. I wish I knew about them sooner

Collins performed our semi-annual air conditioning check up. They were here on time, very kind and considerate. The technician checked the system for winter heating. Explained how it was operating and what other services we may want to include at a future time. Collins performed all services as expected.

Collins Commercial was the company our home warranty provided for us. We had a major leak under the sink on Saturday night during cleanup. Unfortunately we knew that it wouldn't get fixed until Monday, we hoped. Well Tuesday had to be the day and it was ok. We were told between 8 AM & noon someone would arrived. We received a call @11 AM by Eric and he showed in 15 minutes as he said. He determined that the disposal was almost ready to fall from the sink which was the problem. He took it down, resealed the neck and hooked up the plumbing again, it obviously wasn't installed correctly a few years back when the previous owner had it replaced. THANK YOU ERIC!!! Very courteous, cleaned up after himself and was gone. I'm a happy customer. Thanks again Eric...................

Responsive customer service explained a possible fix for the problem i had over the phone before even coming out to see the unit. Had them come out anyway as i wanted to replace the part and the technician was knowledgeable, on time, and kept me in the loop with all repairs since i was out of state.

I called my home warranty about a leak- the first company they tried couldn't get me scheduled for over a week. Then they called Collins and they got me on the schedule for the next business day. Eric came right on time and fixed our sink. Everything went perfect, quick and professional! Great job! Thank you!!

Great service from Brian. I used my home warranty company and they sent out a company that couldn't get the job done which was a simple block in my bathroom pipes. Called them and asked them to send somebody else out and they sent out Collins. Brian came out and fixed it in 15 Min. I haven't had a problem since. This is the third time using this company and have been satisfied with the quality of work and professionalism.

I had a leak from my upstairs shower that I could hear dripping and see causing water damage to the ceiling downstairs.

Initially, one technician was dispatched and fixed what he thought was the problem (sealing the tub spout with caulking) without even opening the ceiling to see where the leak was coming from. I told him that his fix didn't make sense to me but he assured me it would be fine. We ran the water before he left and could still hear it dripping despite his "efforts." He said he would leave the ticket open so they could dispatch someone else if the problem persisted, even though we knew it would. Needless to say, he left and the leak was not fixed. (This experience gets 0 stars!)

The second time around Gerardo was sent to my home. As soon as I talked to him on the phone I knew it was going to be a better experience. He came and saw what the last tech did, (also noting it didn't make sense to fix the problem) and actually fixed the leak by opening the ceiling and replacing a piece that was cracked, thus causing the leak. Gerardo was so kind and very knowledgable. He even left and went to the store to buy the missing piece and came back to finish everything up. The whole fix took only about an hour and a half or so and his customer service was fantastic!