Just Air LLC

Just Air is a company I can stand by. They were courteous about our time and was there when they had said they would. They did a thorough inspection and didn't charge us for items we didn't already have on hand for the fixes that were made. They are very respectable people and business. I will highly recommend their services a thousand times over and will rely on them for future complications

They came out to our house quickly got the unit to start blowing again but did not check to see if it was blowing cold air. Charged is $350 and told us it would start cooling down but would take hours. After hours of waiting and the temperature was rising i called they assured me it would cool down. Again waited a few hours called back i left message since they didnt answer. They didnt bother calling me back so i called AGAIN. After explaining to the tech that we had to leave our home because it was too hot he said he'd be back the next morning at 6am and that we needed to.be there on time because he was going out of his way to come back to our house. Excuse me?! He should have made sure it was working properly the first time!!!! When he came back the next morning he discovered that our compressor went out and it was best if we would get a whole new unit which he quoted at $6250. Not only did he give us a very high quote since we found a better deal for $5100. But if just air had done a thorough exam of the unit the first time we wouldnt be out $350 we never would have had a unit worked on if we had to replace it anyway.

This company took a deposit ($700) equal to half the cost of the job then canceled on the job the next morning giving me no time to find someone else. So, I potentially have to go another day without AC because I relied on this company to do what it said it was going to do. UPDATE - They did refund my money. But, you don't take a deposit if you can't do the job. And, despite this dude's response, I did get another company to fix the AC, but it did take an additional 4 days -cause of the weekend and they couldn't find the part this guy already located and supposedly had ready. What most likely happened is this guy was afraid that the compressor wasnt actually broken (see his response) and would not get reimbursed for it - since warranty only applies if its in fact broken. Regardless, I have running air now, and it certainly is in no way due to this company. This guy also has no class and insulted me multiple times via text, just have to read his response to get a feel for how this guy acts and treats its customers. It's also beyond comical how he tries to put into quotes a conversation that I never had and would never. Dude called me a "jerk" via text which is just funny. Not someone that is worth dealing with, lots of better companies out there ran by people with class.

I can't say enough great things about James Mattingly and his customer service skills. He arrived promptly & fixed my AC issues. Very friendly & extremely helpful. I would definitely recommend Just Air for any of your AC needs.

Professional, punctual and knowledgeable crew. What more can you ask for?

Just Air is a company with integrity. I'm so pleased I chose Just Air to resolve my a/c problem. To begin with, Danielle worked with me to schedule and reschedule an appt. I had to cancel 2 appt. and she was professional and happy to accomodate my needs. James Mattingly arrived in a timely fashion. He was polite, respectful (wore booties over his shoes) and knowledgable. I had called with a problem of my return not cycling off. Within minutes he realized I had inadvertently hith the fan button which told my unit to run 24/7. It was my mistake, he resolved it and waived the service charge. I have never experienced THAT courtesy fromany other company. They obviously aren't out to rip the customer off.
I will definitely be using this company in the future!

I have always had very prompt and excellent service from Just Air LLC. They are friendly and honest. They are quick to get my a/c unit up and running. If you have any a/c needs you will be confident when using them!!!

Have been using Just Air for years they show up when they say they will show up!! They might not be the cheapest around but for the service and work done in a timely manner is priceless to me!! They are good people in my book!!

Our A/c went down when it was 115 outside. We have a 3 month old baby and a 2 year old. Most so called emergency services said they could be there the next day. I called Just Air and they said they would have their man out in one hour. He was there in 40 minutes.

He was very professional and was up on the roof and replaced a few fuses and within 10 minutes of him being there we had our AC back

Just Air because of your professionalism, promptness and reasonable service charge you have a customer for life!!
jeff

Called to see about having my air fixed. The man that answered couldn't be bothered to talk into the phone-he mumbled the whole call. I have a national service plan that can be honored by any Rudd authorized dealer. When I asked if they worked with the warranty company his answer was "uh. I don't think so.". I said it was a yes/no question. Its getting very hot in my house. He then said no and hung up. Wow. All the great reviews here and this was the first impression? Huh. I won't call them back and try again.