AZ Trusted Air

It was a Sunday AND a holiday weekend we had a house full of guests, Tom came out in a timely manner and got the AC working. The price was incredible, there was no extras he tried to throw in. Would use them again and recommend them to anyone. Thanks TOM MATTINGLY

This company was excellent! They responded right away and were able to get us on the schedule within 24 hours to make sure we didn't have to go too long without AC. They were very thorough and were able to get our system running in a short amount of time. I highly recommend this company. They are a pleasure to work with!

We have an AC Chiller system and not a lot of AC companies can work on this type of system. AZ Trusted Air not only fixed my system, they were able to research the specific AC chiller my home needed and has totally improved the system. I recommend AZ Trusted Air to everyone because they are trustworthy, prompt, and very efficient. Thank you

All I can say is Tom is a man of his word. I purchased a Lennox A.C/ Heat unit. about 4 years ago....I have never had to call him with any issues but decided I would have him give it a once over before I turned it on this year. Tom showed up on schedule and gave the unit a professional cleaning and maintenance inspection. After he was complete I asked him how much I owed and he replied nothing.... I was very surprised and Happy. It is this kind of service that reflects (MY WORD IS MY GUARANTEE)...Thanks a million Tom and keep up the GREAT SERVICE!

0/10 I would not recommend. Took the business over a week to get back to me, had the wrong materials and the wrong unit for the job. There are multiple reviews that say they showed up efficiently and effectively however people I've talked to who have actually had work done by this company have said they have never been on time. I can also attest to this. Please look for a different business to work with. Professional very unprofessional, very dirty and nasty. I'm pretty sure most of the workers are on drugs. I went to the shop and it is the scummiest place I've ever been inside of.

Bad experience with a new AC install. Do NOT call this company!!! If I could give zero stars I would.

First, they were almost 3 hours late, with no communication about the delay. My husband had to call them to ask when their ETA was. They did apologize and make many excuses, but the lack of communication was an issue.
Secondly, they did not even bring a ladder to our roof AC install.
Thirdly, the AC install was not even complete when they left. They left the job site with the AC power cord hanging in the air (instead of informing us we needed an extension cord, they just left it...) and a piece of the drain was left strewn about on our roof.

Overall, I would NEVER recommend them to anyone else. So disappointed that we spent this kind of money for this poor of service.

My air conditioner stopped working a few months ago on a Sunday evening when the temperature was above 100 degrees. I called Tom who told me that he had a job in front of mine but would be there as soon as possible. Thank goodness he showed up and got the air conditioner running that night. I was very grateful that he showed up late on a Sunday night and took care of the problem.

We discussed the need for a new unit, which I was well aware of since the unit was over 15 years old. A couple of days ago my AC failed me again; of course, on a Friday. I spoke with Tom and he managed to have a new unit installed on Saturday afternoon. Tom is extremely knowledgeable and kind. He went above and beyond to make things happen. I would definitely recommend AZ Trusted Air for all of your HVAC needs.

Great service + communication. Tom and his team helped restore our 20 year old AC with no pressure to purchase a new unit. They came out the same day as called and worked with us. Happy we found AZ Trusted Air! They are a good company that provides superior customer service and pricing!

My AC stopped working. Tom came out within a couple of hours, at night. He was able to get the unit running through the night until he could get a new unit for me. Within a day his guys had the new AC installed, and blowing cold air. Thank you Tom…I highly recommend your company.
***12/17/22 Thank you Tom, for showing my tenant how to use the nest thermostat app! You’re the best!

AZ Trusted Air has kept my AC up and running for over 6 years.

They actually give an honest assessment of your AC.

They absolutely was look out for me instead of sales.

Generally, without me looking through a catalog of new ACs..., He resolves the issue.

When the time comes I need a new AC, I would trust no other company to assure me that's the truth!