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Just Air LLC Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
AndieE ACelay

What service!! Called & James was here in less than 30 minutes after the call and not even an hour later our ac was up and running again. We purchased a 3yr plan as well & under 1G for everything. I highly recommend this awesome company. You won't be disappointed ;)

Alex Garner

You are correct! I have never and will never do business with a company who brags about ripping people off. I called to get a quote on what you charge per pound for refrigerant and you proudly stated you charge $400 per pound. For context, most units take over 10lbs, ours was 13lbs. Wholesale refrigerant can be purchased for less than $50 per pound. When I called out the egregious price gouging your oh so lovely receptionist pompously stated, “We are a business and have to make money!” and promptly hung up on me. I’m all about making a profit, but blatantly scamming people is shameful behavior. How this company has such a high rating is astonishing. It’s also quite telling that you only respond to negative reviews and don’t thank your customers for leaving positive ones.

Your response is hilarious, and shows your true, petty colors. I leave my honest opinion of a business, the ones that provide good service get good reviews. Brilliant concept. You’re still a scammer and only care about your precious little reputation. Thank some of your customers sometime, you hack.

Sir now you are just lying. I did not yell at your receptionist. I actually chuckled and simply told her that $400 a lb is ridiculous. She then spoke to me in an aggressive tone and hung up. Poor customer service, you are absolutely full of it.

$400 a pound for refrigerant??? What a joke!

Angela Jenkins

Just Air replaced our A/C unit several years back and they were fantastic. Would definitely recommend them. Very professional and courteous. Technicians are great! Danielle is so sweet and always willing to work with my work schedule when we need technicians to come out for our A/C and heater maintenance.

Just Air came out for our spring maintenence, 4/26/23. We had a leak and most of our freon was gone. James replaced the part and freon and we're good to go. James is so nice and professional. Danielle, the co-owner, is such a pleasure to deal with as well. We've been customers since 2016 and are very satisfied we found Just Air. Great company!

Kelly Curry

Just Air is a great company to work with! They mix responsiveness, friendliness with a high level of expertise and never disappoint in handling my A/C repairs and maintenance needs. Highly recommend.

Dirk Hancock

I've used Just Air for three years. Any calls for service are quickly responded to. They perform an annual maintenance visit and I feel confident my AC will survive the brutal desert summer, and if it doesn't, I know Just Air will be here quickly to save us :-)

Robin B

Just air has been great. I had them install a new AC and they are very responsive. When I've asked for scheduled maintenance. The technician couldn't be nicer, nor could the office.

mary ellsworth

We are very pleased with our new AC and the responsive service we received. Just Air was quick to fully address any concerns we had as we navigated realizing we needed to replace our old Trane unit, that used R22, and they were very helpful and responsive to issues that came up during installation. We are very happy with the new ac, 15 seer 2-stage Day & Night package unit. It is much quieter than our previous unit. It cools to and maintains the 76 degrees we set it to, unlike our last unit. We tried lower temps and that worked too in the heat of the day. The new unit keeps up with the summer heat despite our older home needing better insulation. We are very happy with Just Air’s responsive service and helping us navigate this big purchase. Thanks!

Gregg Cohen

I was having issues with my thermostat not working. James called me and walked me through the wiring of my thermostat and I found the incorrect wire. This saved me a service call. This is the second time I have used Just Air. They are professional and responsive!

John Gibson

Just Air did an amazing job for us when our A/C broke during the hottest week of the summer. The first tech was here in a few hours to diagnose - and later brought over a portable to help with some cooler air. The boss spent hours on the phone tracking down a condenser that would work with the warranty on the unit (amid supply chain shortages). And when that arrived, another tech came ASAP to fix everything (which took 4 hours in 114 degree temperatures.) Everyone was extremely helpful, efficient, and really cared about our welfare. We highly recommend this company Thanks so much for all your help!

T.R. Selvey

Amazing experience! My A/C went out on a Saturday with temps above 110 degrees. Just Air was there to fix it in less than an hour! They were able to send out a technician on a Saturday in less than an hour! The technician was polite, professional and diagnosed the problem quickly. He had the replacement parts ready in the truck and fixed the issue promptly. This was an ideal experience! I recommend Just Air to anyone who needs AC work in the Phoenix area.

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