Hays Cooling, Heating & Plumbing

They make it so easy and try to help as much as possible knowing people are miserable without cooling during the Arizona summers. I bought a new unit through them and would recommend to anyone. Charlie was great at making sure I received a temporary unit and that everyone on the team was on board and knew what needed to be done. So glad I used Hays

The technician (Anthony) who serviced the A/C unit was not only extremely professional, but also very detailed in terms of what the issues might be and how to solve them. He took the time to explain in a very simple way and always had a smile on his face even in the high temperatures outside. The people scheduling the service were just as friendly and professional. Extremely accommodating and receptive to getting a technician out immediately. I would rate the entire company a 10 out of 10. But, especially Anthony...

Dual AC replacement with Trane equipment, Hay’s came highly recommended by our neighbor who had theirs done the year before. I was pleased with the sales quote, and the install crew was polite, efficient, and cleaned up after themselves. Quality control inspection a few days later identified no issues with the new install. I would highly recommend Hay’s for a full AC replacement. in Phoenix.

One of my A/C units quit working on a Sunday evening. I called Hay's early Monday morning and they had a technician out by 9:30am. The technician, Roger, replaced the defective capacitor and checked and repaired the condensate drain lines. Roger was very friendly and knowledgable, and described all of the repairs he made. I can't say enough good things about Roger and the entire team at Hay's. I highly recommend them!

I was very impressed with Dara (I believe her name was Dara) who answered the phone and took my service request. She was very calming and helpful. Their technician Karl who came out to diagnose my problem with my airduct was amazing also. Although this issue will not be completed now since there was no access to the attic, he gave me great information on what to expect and when to call back to have it fixed. I had a great experience and I will use there services again. Thank you Dara and Karl

Hays scheduled my services the same day, arrived within the committed window and fixed the issue immediately. The service person was friendly, professional, knowledgeable, and answered all of my numerous questions. Extremely satisfied with Hays. Thank you!

Another HVAC company used a scare tactic telling me my AC unit needed either $6k worth of repairs or $12k for a new system. I called Hays for a second opinion and couldn't have been more satisfied.

Tim came out within 2 hours of me calling. He looked over my system, answered every question I could ask about the current state of my system, and was very clear about what options were available for next steps. Not only was he amazingly friendly, but he made me feel like I was in control of what was going on.

I couldn't be more thrilled by the work done and plan to continue using Hays for my HVAC from here on out. Thanks Tim!!

Needed repair on my water heater - it was still under warranty - they came out right away and fixed it !! Easy peasy!

Ideal, the Hays technician, did our annual A/C service. He was friendly and did an excellent job. He took pictures of the unit and explained the work he had performed and let me know that the unit was performing well without any issue. I was really happy with the job he did for us and I recommend Hays for HVAC maintenance and service. They also installed a new AC unit for us last year and did an excellent job on that as well.

Austin, came out to check for a possible leak. He was professional, knowledgeable and very helpful. I highly recommend their services. I will start using them as my regular plumber going forward.