AZ Perfect Comfort

AZ Perfect Comfort is an amazing company. They are honest, have reasonable pricing and provide excellent Customer Service. Mack came out on Saturday, determined we needed a new Motherboard for one of our systems. Parts warehouse is closed on weekends, so it could not be ordered until Monday. He had the system up and running Monday morning. He is extremely knowledgeable, very personable, efficient and leaves no mess behind. I highly recommend AZ Perfect Comfort for all of your Air Conditioning and Heating needs.

We had our A/C system installation completed today by AZ Perfect Comfort through Fred Russo and his team.

The team that came to do the install wore masks and put down coverings on the floors stairs and other areas they would be accessing in the house.

The installation was done as expected and they were very professional and vacuumed after they were done.

They took their time to test and ensure that the system was running and explain the setup and usage of the digital and WiFi enabled thermostat.

We are very happy with how everything was handled by Fred Russo and his team from start to finish and plan to highly recommend AZ Perfect Comfort to anyone who is considering the installation of a new A/C system.

Wow! Truly a blessing. I called them today after a horrifying experience with a scam artist HVAC company this morning. I had been without air for 1.5 days. The woman I spoke to initially was so nice and checked how far one of their technicians was from my address. I could not believe when she said he could make his way over TODAY. James showed up within 3 hours and could not have been more helpful. He was on my roof in the sweltering sun for a long time running tests and making sure everything was ok. It ended up being a very small fix but he was so extremely thorough, informative and kind. Thank you James and AZ Perfect Comfort!! Highly recommend.

AZ Perfect Comfort rescued me when my previous HVAC provider went MIA. In addition, my previous provider was insisting that various parts on my system needed updated. AZ Perfect Comfort acted with honesty and great ethics and told me I had a terrific system and that was everything was fine. I can't speak highly enough of the company and my appreciation how they treat customers.

I would highly recommend AZ Perfect Comfort for all your hvac repairs and maintenance. We had a condenser go out and they were super responsive. Jana could be the nicest and most helpful customer service rep ever and the technician’s are also very knowledgeable and patient with our questions. Raymond replaced our unit in the scorching sun with a friendly smile.
If I could give more than 5 stars I would!

This was hands down the best choice for our AC. The 20 year old AC didn’t work when we purchased the property, but it was winter (in AZ lol) so we weren’t too pressed about it. Since this is such a big purchase, we talked interviews many companies. Perfect Comfort had the best mix of customer service, knowledge, value, quality of system, and professionalism. It took us a few months to end up selecting a company since it was winter, then the holidays etc, but they weren’t pushy or “sales-y” in the meantime. Fred came by and assessed our needs and provided the optimum plan for us. He even allowed us to go over our future plans to remodel, and gave us many great suggestions which helped us to put a timeline together for the services (of course we will hire them for!).
Throughout the process, Jana would make sure we had all the information necessary for a smooth install. She was always polite and knowledgeable, and never left us confused or questioning anything.
I was pleasantly surprised to see Fred running the actual install! I’ve heard of the “sales-person” coming to get the business, then leaving the labor for the technicians. It was awesome to see him and the rest of the team doing exactly what he explained months earlier.
We have an older home, and the previous owner was... interesting... anywho, Fred found some questionable AC parts in the attic that he advised me of, and left me with some guidance as to what to do with it. The team completed their job quick and efficiently, and left no trace that they were even there... well except now we have an AMAZING ac unit! Our bill hasn’t changed much either. We went from not having a working unit, to a brand new unit running daily, and haven’t experienced a notable change in our electric bill.
We’re excited to continue our patronage with Perfect Confort and their amazing team. We look forward to our future projects with them, and would 10/10 recommend them to everyone!

AZ Perfect Comfort was the most helpful company I have gone through! They were efficient and just amazing individuals! Our AC went out and they were able to come to replace it with a new one the next day. Everyone one I spoke with was very friendly and helpful. And our AC unit is way better than the one we had! Thank you guys!

From the first call to the office to speak to Stacy who was absolutely amazing and then he having someone on site within the hour to assess my broken air conditioner to the next day within approximately 14 hours later wonderful technicians were on site to install my new air-conditioning unit!
Everyone was so extremely friendly and caring about the situation and very professional and knowledgeable. What a great team and company.
I will recommend AZ Perfect Comfort to everyone I know. Absolutely the best customer service I’ve ever received!

I cannot give AZ Perfect Comfort enough praise. We came home from an extended leave on Wednesday afternoon to a non-working AC. After checking their reviews, I called Janna. She scheduled an appointment for 9:00 am Thursday. Dan arrived early and got right to work. It showed that he really knows his stuff. He diagnosed the problem and clearly explained our options. We chose to replace the whole unit. Janna called me and set us up for installation the same day. Dan and Fred had us in cool comfort before the sun went down.

Excellent and expedient service whether they maintain, repair or replace a unit. Had to replace my AC unit last week and the unit was installed the day after I made the decision. I decided to replace instead of repair my 20 year old recently broken unit. I will definitely recommend AZ Perfect Comfort for your AC needs.