Moore Heating

We cannot say enough good things about Moore Heating or its employees! We had them replace & upgrade both our old furnace & hot water heater. Not only did they have the best price out of three estimates, their work was outstanding! Seriously, not only was everything up and working as designed when they finished, there was not a single screw or piece of ANYTHING left for us to clean up after the installation! In addition, literally every employee we met or talked with went above and beyond to make sure we were happy. There was Tony our sales rep who stayed in contact with us through the entire process, answering any questions, then there was Shelly who worked with our schedule & made sure everything happened on time & as planned, Veronica who not only answered the phone but also made me feel that she cared about what we might be needing, Rob a Moore manager who reached out to us to make sure everything was going well, and then Raheem the technician that actually did the installation who my husband describes as the hardest working guy he’s ever seen! Yep, we could not be happier and would highly recommend Moore Heating!

Over the years I've purchased a furnace, had duct cleaning, and recently had a gas fireplace insert installed. Moore Heating is the best. Very friendly and professional, quick to provide a quote, fair pricing and excellent work done by an experienced crew. I have been extremely satisfied with this outstanding company.

We had Moore Heating come to look at our gas fireplace not working correctly. The tech wasn't as familiar with diagnosing the problem as we hoped and emailed Moore Heating, The owner contacted me right away and came out and got us repaired ....and was able to determine it was a wall switch not the fireplace. Who knew? He did by his extensive experience. So grateful....I am not mechanically gifted...at all...and really appreciate Moore Heating's care to make things right as well as integrity. Not many companies service gas fireplaces so extra grateful that they do!

Updating from a previous review. This team is SUPER AWESOME!! I had some issues with my blower fan on my furnace. I had one of their competitors (Diamond) come out and check what was going on with it. They didn't clean the fan, recommended that we replace the entire unit, and said they couldn't get parts for at least two weeks. Quoted me over 1300$ for parts not including labor. I got a hold of Moore heating for a second quote. They dropped everything, got me the parts I needed and installed it that afternoon, cleaned my entire furnace, all over under half of the competitions quote. Chris the technician was extremely professional and explained everything he was doing and found wrong. Gary on the managment side was AWESOME and found all my parts same day in Alaska so my family wouldn't 1) go without heat or 2) have the fan motor burn up on them and start a fire. Great team, great company, will always use from now on. Thanks again guys! You rule

Moore Heating installed a new furnace for us 12 years ago and has performed all the regular maintenance since then. They just installed a new hot water heater and garage heater. Excellent work and really friendly phone staff and technicians!! Highly recommended them.

Had a tech come over to service our boiler, just a simple cleaning. He decided to go above and beyond that by mentioning that our pressure tank was too small and causing a leak from the relief valve. (We were already aware of all of this)

He then proceeded to shut off the main water valve, cutting off all incoming water to our boiler, which we had left on to compensate for the drip. (until we had enough extra money to upgrade our tank)

His reasoning was that it would be fine until he could come back in a *few weeks* to upgrade the pressure tank set up.

Naturally, all the water leaked out (from the drip he ignored). Caused the boiler to fault and shut off. i woke up to the house being 40 degrees and i had to fix the problem myself that their tech created, narrowly avoiding my home freezing up entirely.

All i got was excuses and justifications when i called them. I talked with the owner and he made an appointment for a couple days later to change the tank out.

They called me last minute and canceled it. Claiming they were "too busy"

If i could give 0 stars or less i would, they just came for simple servicing and nearly cause a catastrophe, without any interest in accountability.

Overall exceptional service, I was in a bit of a bind with a leaky water heater, the placement of which complicated the situation as it was located behind the furnace in a confined closet exterior of my condo. Of three estimates, Moore came in the most affordable, and were able to get a technician out to replace the water heater the same weekend. Both the estimator and the technician were very friendly, professional, and responsive.

*UPDATE*
The owner of Moore Heating called me personally this morning and was very sincere on making things right. The quality of work performed was outstanding. The installer did go over on his quoted time, and only billed for 3.5 hours of work. Ballard post was installed, but, in my opinion would not keep a car from still running into the heater. Would recommend this company.

I appreciate everyone at Moore for their hard work getting my forced air furnace working again. I called around looking for a service after my heat went out overnight and Moore Heating had the availability to come out the same day. I was treated kindly by everyone and appreciate them turning a stressful situation into a routine service. I’ve mentioned Moore Heating to my friends and learned they have also had good experiences. Thanks for the great work and I think its time to inquire about your preventive maintenance programs.

Moore Heating did a wonderful job cleaning my air ducts. They were very kind, courteous and professional. The gentleman even checked my dryer vent and advised cleaning in addition to prevent a fire hazard - which appeared to never have been done in the 15 years since my home was built! We all notice a huge reduction in dust accumulation in the home since having the duct cleaning done, and plan to use Moore in the future for this service. Highly recommended.