Flow Star Plumbing and Heating LLC

I had 4 family members visiting and my water heater decided to stop! After having a great experience with this company the last time I had issues, I called them again.
It was another great experience. Someone came out on a Saturday at 4 pm to install a new water heater. The call out fee was very reasonable for a holiday weekend and they service was excellent. I can't recommend them enough!

I appreciate good service especially plumbing. I was scheduled quickly, I had 3 issues zone valve out, leaky shower valve and a cracked elbow on my heating element. Jared was prompt had all of the parts, very courteous and quick. He also fixed a power head and auto vent. I’ll definitely call Flow Star again. It was 1/3 less than I estimated, I’m a pleased customer.

I have heard of miracles before but thought they only happened to other people. Flow Star was able to somehow fit me in for a time sensitive underground sewer rough-in on a two-day lead time when another company didn’t work out. (In the middle of June, no less.) Kurdel and his employees were courteous, consummate professionals and the communication was flawless from start to finish. They represent the best of the skilled trades and I couldn’t be more pleased to involve them on our project. I am an executive in the housing development field and I know quality in the workforce when I see it. I highly recommend their services to the community without reservation.

I requested a quote through Lowe's and was please to schedule the visit for the next day. The owner came to provide the quote. He was very patient to explain what would be done and answered all the questions I had. The quote came in as promised first thing the next day and with itemized details. I was able to have my electric hot water heater installed a few hours after I finished the Lowe's paperwork online. From the quote to the installation, it was only about 24 hours. And the price is very reasonable. Much lower than another quote by another local business. I have to say - great satisfaction from start to finish!

Fast forward a year...

I notice there is a minor leak from the pipes above the hot water heater recently. It is just a few days passed the full year since the installation. I contacted the owner about the issue. A technician called to schedule the service in two hours and came to address the issue later that day. The service was performed professionally with no additional cost for me. The same technician has to come back for the follow up job later. He was very accommodating to my schedule. I had some questions after the follow-up service. The owner returned my call right away after he received my text.

I really appreciate the timely and professional customer service. They provide very reasonable priced and wonderful service. I will definitely have them for my future plumbing needs

Excellent service and repair. Our furnace failed in December, called Flow Star and they responded immediately. Very professional, courteous and timely. Highly recommend!

I had boiler problems and worked with Steve and Joe. They got me a same-day appointment and fixed my problems. Great communication and professionalism all around from confirming the appointment to letting me know everything was done.
I wouldn't hesitate to use Flow Star again.

I had a bulging ceiling and an unknown leak. I called and got very quick service. Joe was a complete professional and even gave some future prepping tips, knowledge, and a company to help with repairs. They turned a stressful situation into a manageable one. I will definitely be using Flow Star again!

Just purchased a new home and a few months pass then the blower motor starts to hum. I put a claim in with my home warranty company and they dispatched Flow Star. Sean the service tech did his due diligence and confirmed my suspicions about the blower motor. He also checked the airflow at the registers and discovered we had a CO2 leak and because of that he wouldn’t be able to repair it and we were looking at a new furnace in our future. Sean was very polite and knowledgeable and even took time to tell us his back story and how happy he was to be working for a union company. Steve, the man behind the phone, was also very personable and took the time to answer all my questions and got us an invoice and on the schedule for the install very promptly! Joe (journeyman) and “Tini” (apprentice) arrived on time for install and were extremely personable and professional! Being a former sheet metal Union man myself I was very happy to find out this was a union company! I couldn’t be more pleased with Flow Star and will definitely recommend them for anybody’s HVAC needs and will definitely keep them top of my list for plumbing and heating needs!
Thank you so very much!!!

Flow Star is the best! Joe and Tino did a wonderful job and helped me understand everything. When we found out we couldn’t shut off the water to my unit, Tino was able to supply a part and save the day. They are kind and one of the best companies I’ve ever worked with. Thanks!

I just had Jared and Timo do a two day install on a heating system and they were great. I haven’t seen a couple of harder working guys in a long time. In this post-COVID day of companies generally not caring about customers Flow Star was a breath of fresh air for good price, on time, hard working reliability. I would use them for everything plumbing related.