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Flow Star Plumbing and Heating LLC Reviews - 79

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Warrior Miltz

Flow Star plumber Tino Unga installed our new water heater yesterday. It has probably been well over a decade since my husband and I have seen Tino's level of professionalism and courtesy! What an absolutely outstanding young man! It was literally our privilege to have such an amazing young man provide services for us.
Tino took the time to show us how everything worked, pointed out everything he did and explained in detail how the sensor light worked. He cleaned everything up where he was working as well. Service like this is so rare anymore that it literally took my husband and I by surprise.
We also had a few questions about our boiler for our floorboard heat. He truly went above and beyond answering our questions. I can tell you with certainty that we will be returning to Flow Star when are ready to replace the boiler and any other plumbing services we need based on our interaction with Tino!!!!
I highly recommend Flow Star to anyone who needs plumbing and heating services!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you Tino and Flow Star for outstanding service, professionalism and courtesy!!!!!

Rachel Witt

Great service from start to finish. We have used Flow Star at our personal residence as well as on our job sites. They were quick to respond, reasonably priced and very knowledgeable.

Amber Worthington

Flow Star has been amazing for us. Sean was able to help us out quickly several times recently with replacing corroded valves, installing a new toilet, and fixing a leak in a pipe. Steve, Sean, and Kurdel were responsive, professional, super helpful, and really went out of their way to help us when we needed them. We definitely plan to continue using them in the future, and we definitely recommend them!

Andy Repking

My 25 year old furnace stopped working this winter, I called numerous contractors in town and chose Flow Star Plumbing and Heating to do the furnace replacement. They answered the phone when I called and had someone come out and quote it the same day. They let me pick out the furnace I wanted, matching what was existing, and completed the install that same week. They were very transparent with what I would need and quoted the job accurately. Their price was in the same ballpark as the other contractors, but the service they provided went above and beyond my expectations. They did not change order or adjust pricing. They honored the pricing initially given even though the scope did increase a little to include the replacement of an additional electric unit heater located in the Furnace closet. I strongly recommend using Flowstar Plumbing and Heating for all plumbing and HVAC needs.

Lynn Valeu

We would highly recommend this service to all our friends. We had a power surge/fire at our house that ended up affecting our heating system. We called Steve, the service manager, and within an hour we had Joe out to diagnose our problem. Joe was very polite and professional- he found the problem and quickly ordered the part.

We have also had Shawn come out in the past for another issue - he was able to get us fixed up quickly!!

Great service! Thank you Flow Star!!

From Terry and Lynn.

Pam Gieseler

"Flow Star" is now my "go to" company for heating and plumbing services.
First I needed a plumber, but everyone I called couldn't come out for a couple of weeks, or not at all. I called Flow Star and they sent someone that day to fix the plumbing issue we had. The service was great. Professional, courteous, on-time, quick but all quality work...all the attributes one would hope for.
So I decided to call them back to service my furnace. Again I was very impressed with the level of service. They are definitely doing it right. Very honest and trustworthy. I'm glad I found them.

David Coker

I broke my tub faucet off trying to fix it myself. It was after normal business hours and now I had no water in the house! I called Flow Star and talked with Steve. He sent Jarrod over with a new faucet within the hour. Jarrod made quick work of a bad situation and had me fixed up in about two hours. He even cleaned out the mess in the tub!! What a pleasure to deal with true professionals who know how important real customer service is!! Hats off to the folks over at Flow Star!! You have a
customer for life. I will encourage everyone to give this company their business!! Thanks again. Will stop by to visit one day. Dave

Aliyah Kemp

I had a wonderful experience with Kurdel and the Flow Star team! I needed my home repaired for sale after it was wrecked so my agent got me a quote from Flow Star. My house needed extensive work from top to bottom and they were able to start immediately. Kurdel was very communicative and honest and I’m so glad I trusted Flow Star with my house.

Mike Lash

I had not used this contractor in the past nor did I know the owner, Kurdel, or any of the staff. However, Kurdel is extremely professional and honest. I would highly recommend him. He had come out to give an estimate on replacing 1 water heaters. We ended up hiring him to replace both of the heaters. His price was very competitive and slightly below another contractor that had given us an estimate. What impressed me most with Kurdel was how he resolved an issue. After installing one of the heaters, I noticed a rather large dent toward the bottom. As disappointed as we both were that his guys installed the unit with the damage, he was insistent on making it right and replace the unit at no cost. With absolutely no pressure from Kurdel, I ultimately decided to keep the damaged unit as it was cosmetic damage that didn't affect the warranty or life of the product. Kurdel and Flow Star Plumbing are competitively priced, filled with integrity and offer great value.

Ronda Lambert

Called them after having lost faith in Anchorage Plumbing (horrible service and communication). Flow Star was quick and had someone out to install a new hot water heater the next day (after 5 days without hot water) based on pics I sent them!! They also processed a warranty refund for me!! Used them again at the office and they were just as quick and professional.

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